Operate the telephone switchboard and maintain the internal telephone listing current
Answer caller enquiries and direct them to appropriate employees
Greet clients, customers and visitors at reception
Maintain the ERS and customer complaints register
Ensuring intranet data is maintained and kept current
Ensure issuing of visitor badges and supporting site requirements are met
Report technical problems to the Line Supervisor as necessary
Maintain room bookings
Ensure all visitors are signing in
Ensure contractors that come in on site are inducted
Administration Support
Capture and record customer information, enquiry’s and complaints
Coordinating the daily deliveries in a timely manner
Vent customer technical enquiry’s and deal with them in the most professional and effective way possible and in accordance with company guidelines and procedures
Undertake Customer requests as they occur within authority levels
Assist with marketing projects as required
Filing of delivery dockets
Receive, sort and distribute incoming correspondence, invoices & cheques
Arrange the distribution of internal documents as required
Perform clerical duties such as logging and arranging local, interstate and overseas couriers.
Customer Service
Organize all Invoicing relating to the Kings Park site.
Coordinate all above invoicing with Accounts payable.
Customers invoicing when needed.
Placing orders for non-inventory and inventory stock.
Booking in stock for non-inventory and inventory stock.
Organize training on site.
Assist with contractor site admin requirement tasks
Arranging catering for training sessions
Required Profile
Demonstrated people skills
Demonstrated verbal and written communication skills
Demonstrated PC Skills (excel, word and PowerPoint)
High attention to detail and be able to highlight anomalies
Able to work in confidence and with minimal supervision
Able to meet deadlines and organize work priorities
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