Marketing and Communications Manager

Marketing Communications (Marketing & Communications)

Full time

$104,000–$114,000per year+ Super+ Salary Packaging

The Marketing and Communications Manager will report to the Chief Operating Financial Officer and will plan, develop, and implement Communities at Work’s marketing and communication strategies and initiatives to drive Communities at Work’s Strategic Plan. This role contributes significantly to organisational success, growth, innovation, and the development and promotion of Communities at Work as a leader in the community sector.

Duties & Responsibilities

• Manage Communities at Work’s brand and marketing and communications strategies and initiatives to drive organisation’s Strategic Plan
• Lead and manage the Marketing and Communications team and activities
• Manage Communities at Work’s marketing and communications strategy, including:

-Strategic Public relations

-Media Relations

-Content marketing

-Digital marketing 

-Social media

-Advertising

-Reporting and Market research

• Manage Communities at Work’s events strategy to leverage and promote Communities at Work’s expertise and thought leadership
• Drive a positive customer journey to deliver a better experience and outcome for customers and clients and increase lifetime value of clients
• Support business development activities to drive business goals, identify new business opportunities, build relationships and drive positive partnerships and opportunities for growth
• Manage relevant platforms and assets, including contracts and subscriptions with external agencies and suppliers
• Develop and maintain positive relationships with internal stakeholders at all levels
• Develop and maintain partnerships and collaborative relationships with community sector associates
• Drive continuous improvement and development of Communities at Work’s marketing and communications through ongoing monitoring and evaluation.
• Manage allocated budget to maximise results
• Report on progress and outcomes to the Chief Operating Financial Officer.

About You

You will bring an entrepreneurial approach to Communities at Work’s Marketing and Communications, with strong project management skills and ability to deliver timely and quality outcomes. You will be a passionate, creative thinker and a dynamic collaborator, able to build meaningful relationships with partners and stakeholders across all levels.

In addition, you will possess:

• Maintain current “Working With Vulnerable People” registration
• Relevant tertiary qualification or an equivalent combination of relevant experience and education/training in marketing, communications, media and stakeholder relations and business development. 
• Demonstrated management and leadership experience.
• Demonstrated initiative, attention to detail and proven high level organisational and time management 
• skills including the ability to manage workflows and balance competing priorities to meet deadlines.
• Demonstrated ability to respond effectively to challenges, and to work effectively in a small, diverse and busy team environment.
• Customer focused and flexible
• Experience and skill in videography.
• An understanding of the community and/or charity sector

As a valued member of Communities at Work, you will:

• Lead a professional team delivering ambitious strategic goals as part of Canberra's leading for-purpose organisation.
• Join an inclusive and friendly workplace, where people are at the heart of everything.
• Increase your take-home pay with salary packaging.
• Access discounted childcare and education services for your child(ren) 
• Grow your career with professional development, training and mentoring 
• Enjoy options for study leave, leave concessions, paid parental leave, and more.
• Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).
• Receive guidance and support for mental health through our Employee Assistance Program.

About Us

Communities at Work is Canberra's leading not-for-profit provider of early education and care. We invest in local community services. We’ve won the ACT Training Awards "Large Employer of the Year" five times in a row.

Apply Now

Click APPLY or call us at for a confidential chat. Please include a cover letter. We encourage applications from diverse backgrounds, age groups, abilities, and cultures.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have in market research?

Do you have experience working in the not-for-profit sector?

provides a broad suite of quality community programs of social value and practical benefit. Our vision is for a resilient and socially inclusive community that cares for the well-being of all.

We are a local organisation that understands local needs. With nearly 40 years of experience, we provide services across the ACT and within the Greater Capital Region to more than 20,000 people annually.

Source: This is an extract from the company's own website.

provides a broad suite of quality community programs of social value and practical benefit. Our vision is for a resilient and socially inclusive community that cares for the well-being of all.

We are a local organisation that understands local needs. With nearly 40 years of experience, we provide services across the ACT and within the Greater Capital Region to more than 20,000 people annually.

Source: This is an extract from the company's own website.

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