Marketing Assistant

Are you looking for a new exciting Job? A company that you are not a number? Are flexible and understanding to individual need? Look no More. Alpha Catering Equipment is a family operated company, which has been serving the hospitality industry for the past 45 years in the Penrith area. We are looking for a person which has a positive attitude to support our sales team.

Main Responsibilities:

• Deal directly with customers by telephone, electronically or face to face in the showroom
• Respond promptly and record customer inquiries, comments and complaints
• Set up new and manage current customers’ accounts
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information to customers and staff
• Follow up customer order, provide tracking details
• Process orders, forms, applications and requests
• Keep records of customer interactions and transactions

Other Responsibilities:

• Assist in pricing & product integrity on our website
• Organize workflow to meet customer timeframes
• Data entry and office administration tasks
• General housekeeping duties via weekly roster

The ideal candidate will need:

• Be highly organised, have strong attention to detail and an ability to prioritise work tasks in order to meet important deadlines.
• Have excellent communication skills and will be required to confidently liaise between both Agent and Clients
• Able to work between the hours of 9am-5pm Monday to Friday
• Ability to work autonomously and in a team environment
• Possess strong IT skills in MS Word, Excel, Outlook, Publisher and a willingness to learn new programmes
• Flexible and positive attitude to working within a dynamic and constantly evolving work environment
• Ability to handle high volume inbound calls

What’s on Offer :

• Positive and fun company culture.
• Attractive hourly rate.
• Full time Hours Monday to Friday 9-5
• Training

The role has variety and challenge! If you would like to work with a professional team and great environment please send your resume to Bernice@alphace.com.au

The application form will include these questions:

• Do you have customer service experience?
• Do you have experience in a sales role?
• What’s your expected annual base salary?
• Do you own or have regular access to a car?