Marketing Communications Specialist

This is ANZ Worldline Payment Solutions

ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe’s leading payment technology company, Worldline.

We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we’ve built a new modern technology platform to enable an exciting roadmap of products and solutions that we’ll launch in Australia throughout 2023 and beyond.

What’s it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our 300 strong team.

It’s an exciting time to be part of our growing team. Find out more about ANZ Worldline Payment Solutions here.

The Opportunity (fixed term contract till 31st Jan 2025)

The Marketing Communication Specialist will be passionate about creating compelling marketing communications, managing events, and driving brand campaigns. This role requires a strategic thinker with a keen eye for detail, excellent communication skills, and the ability to work cross-functionally to ensure consistent brand messaging and a seamless customer experience.

Your responsibilities include:

• Develop and execute planned and ad-hoc operational and change customer communications, including service updates via email and post.
• Collaborate with internal teams (Customer Service, Product, etc.) to ensure accuracy and consistency in customer-facing communications.
• Monitor customer feedback and engagement to continuously improve communication effectiveness
• Event Management
• Contribute to the development of integrated marketing campaigns that align with business goals and brand identity.
• Act as the guardian of the brand identity, ensuring consistent application across all company materials and touchpoints.
• Collaborate with various internal departments and external partners, vendors etc

Qualifications and Skills:

• Bachelor's degree in Marketing, Communications, or a related field. Master's degree is a plus.
• Proven experience (5 years) in marketing communications, event management, and brand campaign execution.
• Strong written and verbal communication skills, with a keen eye for detail.
• Proficiency in digital marketing tools, content management systems, and analytics platforms.
• Creative thinking and the ability to contribute innovative ideas to campaigns and projects.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Familiarity with design principles and the ability to provide clear creative direction.
• Knowledge of industry trends, best practices, and emerging technologies in marketing and communication.

Benefits

At Worldline we work in a flexible environment that empowers you to learn, grow and accelerate your career. You’ll have access a great mix of benefits, including:

• A range of health and wellbeing discounts for gym, nutrition, sporting gear
• Learning and development opportunities to build your skills
• Additional Leave options to support families, work in the community or take a career break. You’ll also earn loyalty leave for your tenure.
• Monthly in person and virtual social events
• Volunteering leave to support CSR activities
• Plus other perks and benefits (e.g. novated leasing options)

We have modern offices and services to support our people including a parent’s room, prayer room, and end of trip facilities. We also provide EAP services including financial counselling to support managers, employees and their families.
 

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more here about working at ANZ Worldline Payment Solutions.