Marketing Coordinator

WHO ARE WE?

The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. 

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and exciting place to accelerate your career.   

This role is part of our Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Twitch, and more!

JOB PURPOSE:

As a Marketing Coordinator you’ll be working seamlessly with the eBay Marketing team, you will be confident in your abilities to work autonomously coordinating, executing and reporting on marketing campaigns across eBay owned channels. Day-to-day, you will support the eBay Seller team with the rollout of planned activity across owned channels including web, push, SMS and with a strong focus on CRM.

DAY TO DAY

• Campaign Briefing: Work closely with eBay internal teams as required to define campaign briefs


• Campaign Execution & Ownership: Execute campaigns, from briefing, reviews, approvals, building across channels (email, onsite banners, webpages, push notifications and SMS)


• Campaign Reporting: Report on campaigns and put forward recommendations for optimisations based on data and insights 


• Global Program Support: Support global programs and campaigns including rollout of new campaigns and product changes


• Campaign targeting: Audience briefs and simple target list creation


• Seller Promotion Support: Briefing promotions and building terms & conditions webpages

With the above in mind, the successful candidate would have the below deliverables:

• Delivery of +10 campaigns per month - these range from simple OM banner activations through to detailed multi channel CRM campaigns


• EOC reporting for all delivered campaigns


• Ongoing reporting for recurring campaigns


• Ideally at least 1 test and learn executed each month for learnings/insights to improve recurring campaign performance ongoing

At DEPT®, we’re eager to hire the most talented experts in the game; people who continuously strive to improve their craft, are eager to learn, who want to inspire others, and strive for a better world.

YOU:

• Ability to self-educate, learn fast and work autonomously


• 1-2 years experience within a marketing coordinator role


• Highly desirable - 1-2 years experience with Salesforce Marketing Cloud, Hubspot, Braze or other CRM alternatives


• Strong prioritisation skills, strategic thinking and attention to detail


• Experience in managing reporting and delivering tangible insights & actions


• Demonstrated ability to manage multiple projects and achieve communications/marketing and customer goals