Marketing Coordinator

Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, sweeping ocean and hinterland views, and vibrant dining destinations, this is a place where hospitality is alive, warm, and effortlessly refined.

Belong somewhere you can thrive.

Here, you’re part of a community that sees you, backs you, and invites your passion to shine. You’ll be empowered to think ahead, personalise moments, and deliver service with intention - because our guests deserve nothing less. And so do you.

A Career that lets your passion shine:

Join the marketing team at a luxury Sofitel hotel as our next Marketing Coordinator. This is a hands-on, content-focused role for a creative storyteller with a strong eye for visual presentation and a finger on the pulse of social media. Working alongside the Marketing Manager and every department in the hotel, you'll bring our experiences and dining venues to life through engaging content, polished marketing collateral and seamless campaign coordination, all while upholding the elegance of the Sofitel brand and the art of French hospitality.

Key Responsibilities:

• Create engaging photo and video content, including Instagram Reels and short-form video, across hotel experiences, restaurants, events and activations
• Capture behind-the-scenes, lifestyle and experiential content throughout the hotel
• Plan and schedule social content calendars, and coordinate uploads, captions and stories
• Monitor social trends and competitor activity, and support influencer stays and content collaborations
• Design flyers, posters, digital and lift screens, EDMs and collateral in Canva, maintaining visual consistency across all guest-facing assets
• Prepare presentations and pitch decks, and coordinate printing, production and distribution of collateral
• Update website offer pages, menus, imagery and landing pages, keeping all content accurate and on-brand
• Prepare internal communications, liaise with departments for updates, and coordinate campaign deliverables and timelines
• Manage PurchasePlus requests, invoicing and supplier coordination, and support campaign and social performance reporting
• Support hotel events and activations, including styling, signage and guest-journey touchpoints, and capture live content

What you will bring to the role:

• Proficiency in Canva, with a polished, design-led approach to visual content
• A flair for compelling content creation, particularly Instagram Reels and short-form video that captures attention
• A confident creative eye, with photography and videography skills and experience steering photoshoots, influencer partnerships and brand activations
• Exceptional organisation and the agility to juggle multiple priorities without compromising on detail
• Articulate, persuasive written and verbal communication
• A background in hospitality, hotels, luxury, lifestyle or F&B marketing, paired with an instinct for Instagram, TikTok and the trends shaping the moment
• Familiarity with Meta Business Suite and social scheduling tools (desirable)

Thrive in our Sofitel Gold Coast Broadbeach community: 

• A chef prepared meal complimentary on every shift
• Laundered uniforms to have you looking and feeling your best
• A complimentary Sofitel stay experience each year, to celebrate your work anniversary
• Global discounts across Accor hotels, restaurants, and experiences
• An additional paid day off during your birthday month
• Personalised reward program curated to suit your lifestyle
• Discounted onsite parking, secure bike storage, and convenienct access to public transport
• Walking distance to Broadbeach’s best dining, shopping, and coastline
• Leaders who invest in your development, coaching, and long-term career
• A global brand setting standards for French luxury hospitality

Apply now and shape the future of your hospitality career with Sofitel.

Full Australian working rights are required for this position with the ability to work an average of 20 - 38 hours per week. Full Time and Part Time employment available.

Our commitment to Diversity & Inclusion:

We’re proud to be an inclusive employer that celebrates diversity in all forms. If you require adjustments during the recruitment process, we welcome you to let us know so we can support you.