Medical Receptionist

ABOUT US

Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics. With sites across Bunbury, Mandurah, Busselton, Margaret River and Perth, we offer a full range of services including CT, MRI, X-Ray, Ultrasound, BMD, interventional radiology and Nuclear Medicine.

Enjoy a rewarding career in a supportive, professional environment while embracing WA’s incredible lifestyle — from pristine beaches to world-class vineyards and relaxed regional living.

Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 90+ sites across Australia and New Zealand, we are an ASX 300 listed organisation offering stability, growth and a strong focus on quality, innovation and patient care.

ABOUT THE ROLE

We are seeking a Medical Receptionist to join our supportive team at SWHC. You will be the welcoming face and voice of Apex Radiology — supporting patients, referrers, and our clinical teams with high-quality service and efficiency.

Key Responsibilities

• Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
• Answer telephone enquiries and respond efficiently and sensitively to patient needs
• Schedule patient appointments and determine examination requirements
• Communicate preparation instructions, procedure costs, and billing information clearly to patients
• Register patients, manage paperwork, and handle billing and EFTPOS transactions
• Ensure timely and accurate dispatch of reports
• Perform Medicare and Veterans Affairs claims batching
• Support other administrative tasks as directed by management

ABOUT YOU

• Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)
• Strong knowledge of medical terminology would be preferable but not required
• High level of professionalism, empathy, and interpersonal communication skills
• Excellent time management, multitasking, and problem-solving abilities
• Accuracy in data entry and confident use of Microsoft Office and practice software
• Cash handling and EFTPOS experience
• Ability to work independently and collaboratively within a team
• Willingness to work across multiple sites if required

FOR YOU

Competitive Salary: Attractive salary with annual reviews to recognize your contributions. 
Paid Parental Leave:  Additional leave to support new parents. 
Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals. 
Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more. 
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms. 
Referral Bonuses:  Financial incentives for referring great talent to our team. 
Career Advancement: Opportunities for career growth and succession planning within an innovative company. 
Work-Life Balance: Flexible work options for full-time or part-time roles. 
Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.
📧 Questions? Contact Abbe on 0499 975 518

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.