Medical Receptionist

Remarkable people. Remarkable careers.

At GMHBA, every day is a chance to make a real impact on people’s lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we’ve put our members, and our people, first. Make your career meaningful with GMHBA.

Join GMHBA as a Casual Medical Receptionist and enjoy the flexibility to work when it suits you—while making a real difference in your community. Step into a role where every shift matters, every interaction counts, and your warmth helps deliver exceptional care and service.

About the role

As the first point of contact, you’ll create a welcoming and professional experience for every patient. You’ll keep the practice running smoothly by managing appointments, maintaining accurate records, and supporting our GPs, nurses, and allied health teams.

What you’ll be doing

• Greet patients and manage enquiries with warmth and professionalism
• Coordinate appointments for GPs, nurses, and allied health professionals
• Maintain accurate patient records and billing information
• Handle phone calls, messages, and administrative tasks efficiently
• Support the team with day-to-day practice operations
• Assist with billing, payments, and account follow-ups
• Contribute to a safe, clean, and well-organised practice environment

What you’ll bring

• Excellent communication skills and a caring, patient-focused approach
• Strong organisational skills and attention to detail
• Ability to multitask and work effectively in a busy environment
• A proactive, “can-do” attitude and team mindset
• High level of professionalism and confidentiality

Nice to have:

• Previous experience in a medical reception or healthcare setting
• Familiarity with systems such as Best Practice, Mediflex or PenCAT
• Understanding of Medicare and medical terminology

What’s In It for You?

We’re big on supporting our people- at work and beyond. We offer:

• Discounted GMHBA health insurance and access to a variety of health and wellbeing services
• Paid parental and secondary carer leave, plus paid time to volunteer in the community
• Great everyday perks, including employee discounts and purchased leave
• Wellbeing that goes beyond words, with an Employee Assistance Program for you and your immediate family, health checks, flu vaccinations and more
• Real development opportunities, from training and coaching to ongoing career growth
• A connected, positive culture,meaningful recognition programs and quarterly values awards

Ready to apply?

If you’re passionate about helping people and thrive in a fast-paced healthcare environment, we’d love to hear from you- and if you don’t tick every box but know you can make an impact, we’d still love to hear from you.

Let’s get started

Submit your application online today. Applications close on Wednesday,17th June 2026.

If you have any questions about this position or the recruitment process, please reach out to the careers team at [email protected].

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy.