Medical Receptionist

Join us for a rewarding career in Women’s Health!

Grace Private is a dedicated specialist practice offering integrated healthcare in Obstetrics, Fertility, Gynaecology, Gynaecology-Oncology, General Practice and Allied Health Services to the women of the Gold Coast and surrounding areas.  Grace Private was designed by women for women.

Grace Private has been proudly providing high level women’s health care in a boutique environment since 2015. Supporting us in the delivery of superior services to our valued Patients we have a specialist team of Doctors, Allied Health Professionals, Nursing and Midwifery staff. 

Perhaps you will become the next person to join our growing team of professionals?

About the role:

We have an opportunity for a full time Medical Receptionist to join our Team.  This position will work between our two clinics – both located in Southport – working Monday to Friday on a rotational roster (7.00am to 6.00pm). 

On any given day you will find yourself:

• Making our patients feel welcome
• Managing our very busy phone system and responding to patient and Grace Private team enquiries in a professional and timely manner
• Managing Doctor and Medical Provider schedules
• Scheduling patient appointments, which will also include booking theatres and theatre teams at times
• Patient Records Management: triaging patient referrals, data entry, collating and updating patient files/medical records
• Supporting with Patient and HiCaps billing and reporting
• Daily banking and reconciliation
• Opening and closing of clinic

About you: 

• 2+ years working in a high volume and paced reception / administration role
• Ability to work autonomously while managing the phones and administrative duties with high attention to detail
• Exceptional communication skills which can be adapted to engage with many different levels of stakeholder  
• Proficient in computer and online systems/databases 
• Have compassion and empathy in difficult circumstances
• Strong organisational skills, with the ability to multitask and prioritise tasks in a fast-paced environment
• A positive and team orientated work ethic

Along with the above, the below experiences are highly desirable (although not essential) 

• Medical administration / reception experience
• Experience with Genie 
• Knowledge of medical terminology
• Have experience ensuring your work is compliant with any relevant regulations

How to apply

To apply, please provide your CV with a cover letter by clicking on the above apply now button. 

Grace Private reserves the right to interview and appoint a successful candidate at any time. Only successful candidates will be contacted for an initial screening.