Medical Secretary - Specialist Surgical - Hiring Urgently

• Team culture is high! Supporting some of Melbourne's leading surgeons
• Contemporary, modern practice environment with professional yet welcoming feel
• Conveniently situated with excellent public transport links

The Practice
With a commitment to providing premium service and support in the field of Upper GI and Bariatric surgery, this is a practice that has enjoyed a decade of reputational excellence and sustained, yet manageable growth. Located in the vibrant city fringe end of East Melbourne, offering a convenient and accessible workplace for the team comprising four specialists, Allied Health, Practice Nurse, Business/Practice Manager and 5 Administration/Secretarial support staff. 

The surgeons hold private and public appointments at the best hospitals in Melbourne and actively contribute to clinical advancement through their Charitable Research Fund.

Culture and Leadership
The practice values a positive and supportive culture, a high priority for the business owners and manager who proudly offers committed leadership and support that ensures all team members feel they are progressing and developing in their careers while achieving the practice’s objectives.

Key Responsibilities
To succeed in this role you will be an experienced Medical Secretary with a skill set that will see you deliver upon the following tasks and duties:

• Diary Management: Organise and maintain appointment schedules
• Consulting Sessions Coordination: Ensure the smooth running of consulting sessions
• Appointment Reminders: Send reminders (letters, phone calls, SMS) 5 days prior to appointments
• Patient Interaction: Meet and greet patients, book consultations, and follow up on diagnostic imaging/pathology services
• Payment Handling: Efficiently take and record payments
• Communication Management: Answer and direct telephone calls, manage emails, and respond promptly
• Patient Resources Maintenance: Keep patient resources and handouts up to date
• Patient Enquiries: Handle enquiries timely and task nurses urgently for same-day items
• Patient Records Management: Manage and update patient records (Genie), import documents/reports/results/referrals as needed, and monitor in-tray correspondence
• Recall Movement: Prioritise and manage patient recalls 
• Administrative Duties: Perform scanning, photocopying, faxing, filing, and emailing as required

Salary & Benefits
A negotiable salary circa $70,000 + Super is offered and you will enjoy the benefit of working in a supportive and collaborative environment with a positive culture. You will also have the opportunity to develop in your career with training and upskilling available. The work environment is stunning with many 'green space' options a two minute walk away for lunches and breaks.  The CBD is on your doorstep and the practice is easily accessible by car or super convenient tram and train links.

To make your application, click the apply link and upload your resume in Word format (no PDFs please).  Initial enquiries can be made to Simonne Sigston Director Johnson Recruitment - 0472 511 579.