Member Services Consultant - Generous Compensation

Job Title: Member Services Consultant (Travel and Tourism industry)

Country: Australia

City: Gold Coast, Queensland 9726

Role Type: Full-time

Employee Working Hours: Full-time

Job Summary:

A rewarding fulltime Collections and Member Services position has become available at our Head Office in Varsity Lakes.

Hours Monday to Friday 9am to 5pm

To be considered for this role you will have:

A high level of Collections, Customer Service and dispute resolution experience

Deliver exceptional customer service to our valued Members

The ability to work independently and co-operatively in a team with enthusiasm

Ability to prioritize and complete tasks to an agreed time frame

Demonstrated decision making using highly developed interpersonal, verbal, dispute resolution and written communication skills

Manage and take ownership of accounts

Strong administration skills – Including Microsoft word and Excel

Your Duties will include but not limited to:

Contacting outstanding Debtors – via phone, email and sms

Member Education

General Phone calls

Other duties as required.

Ongoing training with be provided for the successful application.