National Customer Service Manager - Hiring Immediately

The Organization:

Established over 40 plus years, this organization offers you the opportunity to work within the Queensland Head Office of a national business, and make a positive contribution to the continued growth and development of this successful organization.  The Company operates in the food packaging industry and proudly manufactures the majority of its broad product range in Australia.  Our innovative approach ensures we are at the forefront of the environmentally sustainable focus that has been transcending our industry.

Your Responsibilities:

This is an exciting position for a highly motivated and experienced person who enjoys going the extra mile for customers and working collaboratively with the team to achieve outcomes.

You will be responsible for managing a small customer service & order entry team and ensuring the provision of an elite customer experience in line with Company KPI’s.  Every day promises to present challenges, variety and an opportunity to grow the business.  Utilizing a CRM system the person we are seeking must be energetic, a natural leader and well organized.  The ability to multi skill and prioritize are critical aspects of this position.

Your Background:

This is a great opportunity to take ownership of a position and make it your own.  We require a top flight performer who has a great work ethic and attitude.

To succeed in this position, you will also possess the following skills and attributes:-

• Minimum of three (3) years office customer service supervisory role.
• Experience working in a fast paced environment.
• Proactive and professional manner.
• Strong initiative and demonstrated problem-solving skills.
• Ability to take ownership and follow tasks through to completion.
• Excellent communication and relationship building skills.
• MS Office skills at an intermediate level in Word and Excel.

This is a great opportunity for a person looking for a long term position within a successful business that will provide you with great challenges and the opportunity to continue to learn and grow.

Salary Negotiable for the right candidate.

Please send your covering letter and resume to [email protected]