NDIS Coordinator

At a Glance

Work type: 35 hrs per week
Salary: From $108,795.03 + 12% superannuation
Employment Type: Full Time, Term contract for up to 12 months. 
Closing date: 9pm, Tuesday 25 August 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

About the role
This position is responsible for best practice planning, coordinating, monitoring and reporting on Council’s NDIS services as well as delivering Support Coordination for a case load of participants.

In this role you will:

• Deliver high-quality support coordination to NDIS participants, helping them implement their plans, access appropriate supports, and achieve their goals.
• Recruit, supervise, and support NDIS Officers to ensure best practice service delivery and achievement of performance targets.
• Develop and maintain strong relationships with participants, families, service providers, government agencies, and community organisations to facilitate effective support outcomes.
• Implement systems, procedures, quality standards, and change initiatives to enhance NDIS service delivery while ensuring compliance with reporting and funding requirements.
• Act as the subject matter expert on NDIS and disability services, educate stakeholders, and monitor participant funding, income, expenditure, and reporting obligations.

What’s on offer

We are offering a full-time term contract, for up to 12 months, with a competitive remuneration package from $108,795.03 plus 12% superannuation.

Your employee experience with City of Parramatta includes: 

• Flexibility: Hybrid working conditions, flexi‑time scheme, additional leave over the Christmas period 
• Leave: 15 days personal leave, Long service leave after 5 years 
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
• Growth: Learning and development programs, leadership pathways, free LinkedIn Learning 

About you

The successful candidate is someone who has:

• Minimum 1 year experience delivering Support Coordination in NDIS
• Minimum 5 years’ experience working in Community Services using the person-centred approach
• Working with people with mental health issues and those form a culturally and linguistically diverse background to meet their goals

To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licences: 

• Minimum Diploma in Social Policy, Community Development, Disability, Community Services or relevant 
• Driver’s license 
• First Aid Certificate
• NDIS Check

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. 

Further details about this role can be found in the Position Description. 

For a confidential discussion, please contact the Recruitment Team via [email protected].

How to apply

Applications must be submitted online by 9pm, Tuesday 25 August 2026. Applications submitted by other means will not be accepted.

Please upload:

• Current resume and cover letter addressing the Position Description

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

This position requires the preferred candidate to undergo the below pre-employment compliance checks:

• Criminal history check:  A criminal history does not necessarily disqualify a prospective candidate from selection.  

The City of Parramatta supports a drug and alcohol‑free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.

Eligibility: 
Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.