NDIS SIL Team Leader

• Home operations — Oversee day-to-day running of the SIL home, ensuring high-quality, person-centred service delivery, reporting to the SIL Manager.
  


• Rostering & resourcing — Build and manage staff rosters, allocate resources, and maintain safe staffing levels.
  


• Team leadership — Lead, supervise and support Disability Support Workers with coaching, guidance and performance feedback.
  


• Compliance & records — Maintain accurate participant, staff and operational records in line with our policies and the NDIS Practice Standards.
  


• Participant & stakeholder coordination — Coordinate appointments, activities and communication with families, Support Coordinators, allied health professionals and other stakeholders.
  


• Household management — Manage supplies, equipment and admin processes so the home runs efficiently.
  


• People management — Support recruitment, onboarding, training and performance management alongside the SIL Manager and People & Culture team.
  


• Participant support — Provide direct support where required, including personal care, implementing support plans and promoting community participation.
  

Requirements

• Communication — Excellent spoken and written English. This role carries a high level of stakeholder engagement, and you'll need to interpret complex medical reports and documentation and relay that information clearly to families, support workers and external professionals.
  


• Qualifications — Certificate IV, Diploma or equivalent in disability, human services or a related field.
  


• Experience — Minimum 2–3 years as a Disability Support Worker or in a similar role supporting people with disability, with demonstrated experience managing services.
  


• NDIS knowledge — Solid understanding of SIL services, NDIS frameworks, and Quality and Safeguarding standards.
  


• Leadership — Proven ability to lead, develop and motivate a team while driving strong service outcomes.
  


• Organisation — Exceptional administrative and organisational skills, with the ability to manage detailed documentation, planning and competing priorities.
  


• Problem solving — Ability to assess situations, identify risks, make sound decisions and implement practical solutions.
  


• High-intensity care — Confident implementing behaviour support plans, restrictive practices, manual handling procedures and medication protocols.
  


• Values — Genuine commitment to participant rights, choice and control, and respectful person-centred service.
  
  

• A clinical or health background — nursing, allied health, or similar — or strong working knowledge of clinical documentation, care plans and medical terminology.
  


• Experience liaising with allied health professionals, GPs, specialists and Behaviour Support Practitioners.
  

• NDIS Worker Screening Check
  


• Working with Children Check
  


• Current First Aid and CPR certificate
  


• Valid Australian driver's licence and reliable vehicle
  


• Full working rights in Australia
  

Benefits

• Above-award hourly rate ($40 – $60 per hour)
  


• Permanent full-time position with genuine job security
  


• Structured career progression into House Manager and senior operational roles
  


• Ongoing training and professional development
  


• Supportive management team that backs you when it counts