Night Auditor - Energetic Workplace

About the business

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About the role

Rydges Camperdown is a 146 rooms hotel located just minutes from the Sydney CBD. We are seeking applications from a highly motivated and enthusiastic individual to take on a Full Time role of Night Auditor within our Front Office team.

The Night Auditor is a key member of the Guest Services team and is responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, reconciling and balancing charges/revenue. You will also assist with all aspects of guest services, from check-ins and check-outs ands luggage and any other service that a guest may require. You will be reporting directly to the Front Office Manager.

A professional attitude and absolute passion for customer service is vital for success in this role, as well as time management and sound problem solving skills. Your day-to-day tasks will look like;

• Liaising effectively with the accounts department any necessary information.
• Confident to complete the night audit reports thoroughly and accurately.
• Understanding of security and hotel operations overnight.
• Immaculate personal presentation.
• A passion for delivering exceptional, pro-active customer service.
• Excellent communication and time management skills.
• Confidence & ability to work autonomously
• You will create memorable experiences for our guests with your exceptional guest service skills.
• A positive can-do attitude

Benefits & perks

• Renowned for our refreshingly local, down-to-earth experiences.
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving. 
• Australia and NZ’s largest and most diverse experiences company. 

Skills & experience

• A natural leader with a 'hands on' approach,
• Insists on leading by example
• Strong problem solving skills
• Excellent verbal and written communications
• Excellent presentation and grooming standards
• Flexible working hours including nights, weekends and public holidays
• Previous hotel supervisory experience and
• Opera experience will be highly regarded
• A background in Hotel Front Office operations or prior experience in similar role
• Knowledge of Opera PMS will be highly regarded.

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