OCM Senior Change Manager (Applications close Friday 12th June)

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

Your Team

The Enterprise Customer & Operations team (EC&O) enables ASX to run better. This is through improving customer experiences and interactions, delivering simplified processes and services, integrated delivery planning and capability, and driving consistency of standards.

The Enterprise Enablement team within EC&O is responsible for providing enterprise capabilities and frameworks, that enable and govern change, transformation, delivery, strategy execution, customer products, data management, and process mapping.

Build change management excellence through leading organisations change approach and providing directing change management practices and methodologies

Your responsibilities

• Experience building the design, development, and implementation of change management strategies and plans including education programs.

• Drive the detailed assessments of change impacts both internal and external, business readiness and plan to redress gaps.

• Build strong relationships across the organisation and impacted stakeholders to support the continued engagement and readiness for the changes.

• Understand and identify change barriers; design recommendations to mitigate change risk and business impact.

• Define training requirements and training plans for impacted stakeholders, including engaging with relevant SMEs/third parties.

• Understand internal and external service level agreements/key performance indicators, and work to ensure they are minimally affected by changes.

• Actively contribute to the continuous improvement of processes, practices and outcomes within Enterprise Enablement.

• Contribute to a collaborative Enterprise Enablement culture by role-modelling ASX values and actively breaking down silos.

• Work across teams and divisions to share knowledge, resolve issues and improve end-to-end enterprise outcomes.

• Act as a trusted advisor, influencing stakeholders across divisions to achieve enterprise outcomes.

• Demonstrate high emotional intelligence and the ability to coach, develop and support others.

• Operate effectively in ambiguous and changing environments, managing competing priorities and trade-offs.

• Demonstrate curiosity and build a deep understanding of the role's function and the broader ASX context.

• Prepare high-quality Executive and governance papers, briefings and updates, tailored to audience and governance needs.

• Engage with senior leaders across Enterprise Customer & Operations and other divisions, and Boards or senior forums where relevant to role scope.

• Undertake other activities reasonably required to support the effective operation of the Enterprise Enablement function.

Your experience and qualifications

Must have

• Relevant qualification or training in change management, project management, communications, psychology (or equivalent experience).

• Proven track record as a Senior Change Manager on programs/projects in complex change environments across a range of subject matter

• Demonstrated understanding of working with both business led change and project teams

• Demonstrated level of project management skills

• Strong communication and facilitation skills

• Ability to work at pace - prioritising progress over perfection.

• Ability to build high-trust relationships with stakeholders - guiding and influencing their approach to change

• Experience with applying mandated delivery frameworks and being both creative and compliant

• Demonstrated experience with Atlassian and Microsoft tools; Confluence, JIRA, SharePoint and PowerPoint - producing deliverables, communication and educational artefacts is a key component of the role

Nice to have

• Experience leading change in a financial services environment
• Demonstrated experience with analysing learning requirements and developing/delivering training
• Skills in creating audio and visual change management and training material.
• Experience working on regulatory projects

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.