Office Administrator

Your Opportunity:

You will become the face and voice of a growing organisation that is operating across international markets.

We're seeking a professional, highly organised and customer-focused professional who thrives in a busy environment and enjoys being the central point of contact for customers, VIPs, and internal stakeholders.

If you're someone who takes pride in delivering exceptional service, communicates confidently with people at all levels and enjoys a role with variety, this could be the perfect next step.

Your Role:

You'll play a critical role in ensuring everyone receives a professional and seamless experience.

Your responsibilities will include:

• Managing incoming customer enquiries via phone, email, website and social media channels
• Providing information and directing enquiries to the appropriate internal teams
• Processing orders, invoices, payments, claims, credits and returns
• Managing customer records and maintaining accurate documentation
• Resolving customer issues and complaints while ensuring timely outcomes
• Supporting general administration and office coordination activities
• Preparing reports, presentations and business documentation
• Assisting with company communications and stakeholder engagement
• Building strong relationships with customers and maintaining high service standards

You'll be involved in a broad range of activities and become a trusted point of contact across the business.

About You:

We're looking for someone who is polished, professional and genuinely enjoys helping people.

You'll be someone who thinks before acting, communicates clearly, remains calm under pressure and understands how to prioritise effectively within a busy business environment.
Most importantly, you'll be the type of person who takes ownership, asks questions when unsure and genuinely cares about delivering a great experience for customers and stakeholders alike

You will bring:

• Previous experience in customer service, administration, office support or a similar role
• Outstanding verbal and written communication skills
• Strong attention to detail and organisational skills
• A proactive and solutions-focused mindset
• Confidence interacting with customers, visitors and senior stakeholders
• Strong technology skills and the ability to quickly learn new systems
• The ability to manage competing priorities in a fast-paced environment
• A team-first attitude and willingness to support colleagues when needed

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.