Office Administrator / CSR - Rapid Progression

Role: Office & Administration Manager

 This role is a fantastic opportunity for an experienced administration executive to take the next step in their career! As Office & Administration Manager, you will have all the resources & support to assist the growth of both yourself & 24 Hour Power, while working across several projects that encompass dispatching, customer service representation, system roll-outs, development & training programs, OHS documentation and communication with all customers (B2B and B2C).

Office & Administrator Roles & Responsibilities (as below, but not limited to);

• Customer Service Representative (calls, emails, online inquiries, etc)
• EA Responsibilities to the Directors
• Proactive Engagement with Customers (Insurance, Strata, Real Estate, Commercial & Homeowners)
• Dispatching & Staff Organisation
• Trade Reporting
• Asset Assessments

The Candidate:

 We are looking for an enthusiastic, motivated, outgoing, and vibrant Office & Administration Manager who is looking for a fast paced and varied office management role! This role is highly administrative, and you will be responsible for running the office from a facilities and coordination perspective. Excellent communication skills, strong experience in Microsoft 365, & a flexible nature will see you be successful!

• An exceptionally strong project coordinator or executive assistant, ideally with experience within small to medium sized businesses
• Knowledge of ServiceM8 is desirable
• Strong verbal & written communication skills
• A multi-tasker, able to handle a fast paced environment
• Someone well organised, process-oriented, carrying a positive approach

Employer Questions:

Your application will include the following questions;

Which of the following statements best describes your right to work in Australia?

• How many years' experience do you have as an office administrator?
• Do you have experience in administration?
• Do you have customer service experience?