Office & Experience Coordinator

About the Role

This role is for someone who believes that great workplaces don't just function - they make people feel something.

As Airtree's Office & Experience Coordinator, you will be the heartbeat of our Sydney office. You're the person founders remember from their first visit. You're the reason the boardroom is always perfect five minutes before a big meeting. You're why the team feels genuinely cared for, whether that's a seamlessly run event or a birthday they didn't expect you to remember.

Reporting to our Executive Assistant and working closely with the EA and Platform team, this role spans front-of-house hospitality, facilities, events, employee experience, and EA support for one senior executive. No two days look the same.

This isn't a role for someone who wants to tick boxes. It's for someone with a hospitality mindset and an operator's instinct - proactive, detail-obsessed, and quietly proud when things run beautifully. Airtree's headquarters are based in Surry Hills, Sydney. Given the nature of this role, you'll be in the office five days a week.

You will be at the centre of Australia's startup ecosystem - surrounded by world-class founders, investors, and operators every week. You will have real ownership over the experience you create and a team that cares about quality, culture, and each other. It’s critical that this excites you!

What You Will Do

Guest Experience & First Impressions

• Be the warm, professional face of Airtree for every founder, investor, and guest
• Own meeting room setup end to end

Office Operations & Facilities

• Keep the office always looking its best
• Coordinate weekly food, snack, fruit, and grocery orders
• Coordinate weekly team lunches and internal catering
• Manage facilities, maintenance, suppliers, and service providers

Events & Community

• Support with the Platform & Investment team on event guest experience and support with set up
• Manage swag and branded merchandise inventory

People & Employee Experience

• Own employee experience touch points - onboarding support for new hires, birthdays, anniversaries, milestones, and the small moments that matter
• Drive office improvement projects and maintain SOPs

Executive Support

• Provide multi-person scheduling support across the team for org-wide events and team planning
• Once you’ve settled in provide EA support to one senior executive: diary management, meeting coordination, travel bookings, and ad hoc administration

• 2-4 years in hospitality, events, workplace experience, office management, or a high-performance customer-facing environment
• Prior experience in an EA, PA, or senior admin support role - you will be providing daily support to a senior executive, plus managing multi-person scheduling across the team
• Strong organisational skills with the ability to juggle multiple priorities without dropping details
• Comfortable managing suppliers, vendors, and service providers
• Proficient with Google Workspace, Slack & Notion and AI curious
• Bonus if you have experience in a fast-paced startup, tech company, or venture capital firm
  

These attributes describe you

• You take genuine pride in your work and notice details others miss
• You're proactive - you spot what needs doing before being asked, and you follow through
• You bring warmth and positive energy to every interaction
• You move fast but never let quality slip
• You're comfortable with ambiguity and thrive in an environment where no two days are the same
• You find deep satisfaction in making things run beautifully for the people around you
• You’re tech-curious, with an interest in AI and emerging technologies.

• 5 weeks of leave: 4 weeks annual leave plus 1 bonus week of lifestyle and wellbeing leave

• 16 weeks of paid parental leave, plus a flexible return to work program
• An annual budget for training and self-development
• A range of health and wellness benefits including EAP, mental health first aid training, skin checks, flu vaccines and more!