Operational Excellence Lead QLD

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

An opportunity has become available to join us as our Operational Excellence Lead for our ANZ Services QLD (Maintenance) business. Our Services business has a dedicated team of 800+ staff, who are based in multiple locations across VIC, NSW, QLD and WA. These teams operate 24/7 within fast-paced and dynamic maintenance depots, and are responsible for ensuring our train fleets and associated assets are safe and reliable.

Joining us in this critical role, you will lead the co-ordination and development of all aspects of Alstom Performance System - APSYS by working closely, and in partnership with Operational Management and site based personal. You will be responsible for APSYS target deliverables, embeding lead principles and improving local governance, process and practices. This role can be based in Wulkuraka or Gold Coast, with a requirement to be onsite regularly.

We’ll look to you for:

• Ensuring all APSYS self assessments scores reflect current status and are tracked in digital systems for both Wulkuraka and Gold Coast depots on a monthly basis.


• Capture and manage accuracy of all APSYS improvement actions oin a central repository.


• Ensure local effort is directed towards APSYS targeted areas as directed.


• Managing the delivery of APSYS related training material as required.


• Ensure evidence to captured to verify APSYS results.


• Be proactive in identifying waste and local process improvements that will add avlue to project deliverables.


• Lead process improvements on local sites.


• Benchmarking and sharing best practice with other ALSTOM businesses and external companies, keeping abreast of new thinking on learning tools and technologies. 

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Excellent communication skills with the ability to build relationships, engage and influence at all levels.


• Advanced investigative and analytical skills, to identify and implement best practice.


• Strong leadership, project management, planning and organizational skills.


• Experience in delivering training or mentoring with shop floor personnel.


• Ability to quickly learn new digital tools and lead digital adoption across all levels of the organisation.


• Ideally have a background in Quality, Engineering, Trade (Electrical, Mechanical or similar), and or experience in a similar role as a Project Manager or Continuous Improvement Lead

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also enjoy:

• Playing a critical role in in transforming operational performance and safety.


• Receiving generous parental leave – 18 weeks fully paid.


• Purchased annual leave and novated leasing schemes.


• Independent and confidential wellbeing support for you and your family.


• Our investment in your development, through award-winning learning.


• Stability, challenges and a long-term career.


• A competitive package that recognises your performance and potential.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! 

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.