Operations Administrator

About us:

Proudly independent and family-owned, Cochrane's Transport is SA's leading express parcel and transport service provider.

With a fleet of 250 vehicles and turnover of $80m pa, we are one of SA’s Top 100 Companies. We will celebrate 50 years in business in 2024.

We employ 300 staff at our Gillman head office and in our regional depots in Port Augusta, Whyalla, Port Pirie, Kadina, Clare, Berri and Victor Harbor. This network enables us to provide next-day express freight services to all South Australia (Metro and Regional), Broken Hill and Mildura.

About the role:

We are seeking a vibrant and motivated Operations Administrator for our Port Augusta Depot. As the first point of contact for our customers, you'll effectively handle inquiries and provide front-line support, ensuring exceptional service is provided to our customer network. The position is responsible for cross checking any unusual freight, ensuring that system charges are correct, reporting any issues found to the relevant teams.

This is a permanent part-time position, Monday to Friday working 30 hours each week, 10am to 4pm.

About you:

• Passionate about customer service and driven to deliver optimal outcomes for our customers.
• Confident prioritising and managing competing demands in a fast-paced environment.
• Excellent verbal and written communication skills when interacting with our customers, drivers, suppliers and team members.
• Problem solver to identify and resolve issues that may arise ensuring to achieve optimal outcomes.
• Collaborate effectively with drivers, dispatchers, and team members to ensure smooth and efficient operations.
• Professional and friendly demeanour.
• Proficient in use of the Microsoft Office Suite of Programs.

• Above award wages
• 13.5% Superannuation
• Career development opportunities

If this sounds like you, then hit apply now!

If you’re keen to know more, please reach out to us via at – [email protected]

We are an equal opportunity employer committed to fostering an inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, and identities - diversity and inclusion are central to how we work and grow together as one team