Operations Scheduler

About the Role:

We are now looking for an experiencedOperations candidate to work with the team based at our Wacol branch. Customer Service is our priority and is the driving force behind our vision and values.With more and more people relocating across the country and the globe, our teams services are more in demand than ever before.The operations area of the branch is a fast paced environment, reporting to the Operations Manager this isa fantastic opportunity to work in a large organisation that will support you to achieve a long-term career.

As an operational support to the Operations Manager, some of what you will be doing:

• Scheduling of all employees/vehicles for local, interstate, & international removals
• Careful daily planning/resourcing of crew onto booked removals/jobs
• Liaising with clients regarding uplift and delivery times
• Mentoring of crew
• Briefing/Debriefing of crew
• Induction/onboarding management
• Monthly operational reporting requirements
• Contractor invoicing management
• Fleet maintenance/management
• Onsite OHS requirements

About you:

You will ideally have experience in:

• Scheduling crews within Road Transport or related environments
• Team Lead experience of a frontline operational team, preferably within Removals
• Ability to build and develop long term business relationships
• Well developed computer skills using MS suite
• Proven history of commitment to provide exceptional customer service

About Us:

Kent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation.Don’t make the mistake of thinking we’re just a bunch of trucks, we have over 400 amazing employees and contractors across a network of almost 20 locations.Our specialised business units supporting our operations are high performing but still know how to have fun.Including our tech team who build bespoke systems inhouse, and marketing who enhance our digital transformation.What's little known about us is that Kent is a great place to work because we have great people with great stories.They reflect the rich heritage we have as well as the next generation of new ideas, a winning combo for us to innovate and drive the industry to new heights.

Benefits:

• We offer a competitive salary plus super and additional incentives
• Genuine work life balance
• Everyone having access to training and development
• Kent CARE Program focus on staff wellbeing and mental health
• FleetPartners Fully Maintained Novated Leases
• Staff discounts on storageand removals services
• Recognition incentives in the form ofdigital gifts
• We believe in inclusiveness and workplace equality
• Support for women choosing a management career path
• 2M invested in technology including bespoke systems built in-house
• 5 star rated onboarding experience
• 1 in 5 roles are filled internally, we love promoting from within