Description
Operations Support Administrator
Location: Cardiff or Alstonville, New South Wales
Company: BGIS Technical Services
Employment Type: Full-Time, 9‑Month Fixed Term Contract (Office-Based)
The Role
We are seeking a proactive and organised Operations Support Administrator / Service Coordinator to join our team on a 9‑month fixed term contract. In this role, you’ll support the service team and Site Management by coordinating Planned Preventative Maintenance (PPM), Reactive Maintenance, reporting, purchase order workflows, and general operational support activities within our CMMS.
This position is essential to maintaining seamless service delivery across multiple contracts, ensuring tasks are scheduled, tracked, and closed out accurately and on time.
Why You’ll Love Working With BGIS
✔ Competitive wages and yearly increases
✔ Career growth – paid training, study leave, and structured development pathways
✔ Top-tier equipment provided – phone, laptop, uniforms & PPE supplied
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits, including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
What You’ll Be Doing
Coordinating PPM and Reactive Maintenance tasks across multiple contracts
Allocating work to technicians and tracking progress to meet SLAs and KPIs
Reviewing timesheets and preparing accurate reporting
Managing purchase orders, including close‑out checks and submission for approval
Operating the internal helpdesk line and updating tasks accordingly
Maintaining accurate asset and maintenance data within CMMS systems
Liaising daily with technicians to support operational workflow
Providing general administrative and operational support as needed
Your Skills, Experience & Attributes
General understanding of maintenance or service operations
Strong computer literacy, especially Microsoft Excel, and ability to learn new systems
High‑level written and verbal communication skills
Strong attention to detail and ability to manage competing priorities
Desirable: Training or interest in OH&S, QA, or environmental disciplines
Full working rights in Australia (essential)
About BGIS
BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With more than 10,000 employees globally, we deliver innovative service solutions across diverse sectors including government, healthcare, defence, commercial, education, and critical infrastructure. BGIS Self Perform specialises in delivering planned and reactive maintenance services across building, mechanical, electrical, hydraulic, and fire disciplines nationally. We invest in our people through safe systems, modern equipment, and career development opportunities. Learn more:
https://apac.bgis.com/
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.
Apply Now
If you’re a motivated administrator or coordinator seeking a supportive environment and meaningful work, we’d love to hear from you. Explore more opportunities at: https://apac.bgis.com/careers/
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