Organisational Culture & Capability Lead

• Lead enterprise culture and capability initiatives
• Hybrid working (majority from home)
• Flexible role – 0.8 to 1.0 FTE

We are seeking an experienced Organisational Culture & Capability Lead to design and deliver initiatives that strengthen performance and enhance culture, capability and employee experience.

About the role:

Reporting to the Head of Organisational Culture & Capability, you’ll lead initiatives across leadership capability, talent and succession, employee experience, culture and organisational effectiveness.

You’ll manage initiatives end-to-end—from concept and design through to implementation and continuous improvement—ensuring solutions are practical, scalable and aligned to business priorities.

Responsibilities include: 

• Design and deliver enterprise culture, talent, capability and employee experience initiatives
• Develop and embed leadership frameworks and programs
• Translate engagement and workforce insights into action
• Support culture alignment across the organisation
• Partner with leaders, P&C and stakeholders to co-design solutions
• Contribute to diversity, inclusion and gender equality initiatives and targets
• Lead employee listening activities, including surveys and action planning
• Evolve EVP, reward and recognition, and employee experience programs
• Collaborate across the team to share insights and deliver outcomes

About you:

• You’re motivated to shape organisational performance and employee experience, balancing strategic thinking with practical delivery.
• You build trusted relationships, navigate complexity with pragmatism, and influence leaders to co-design effective solutions.
• You bring strong experience in culture, leadership and capability initiatives, using data to inform decisions and leading work from concept through to embedment.
• You value collaboration and contribute to team success by sharing ideas and supporting others.
• Experience in learning design and facilitation, and accreditations such as Prosci, Hogan or HBDI, are desirable. Relevant tertiary qualifications are preferred.
   

Why join us?

You'll play a key role in shaping a culture where people feel valued, capable and inspired.

Join a team that values trust, ownership and collaboration. While each member leads their own portfolio, we share ideas, challenge thinking and support each other to achieve better outcomes.

We offer flexibility, autonomy and the opportunity to deliver organisation-wide impact. If you’re purpose-driven and enjoy partnering with leaders, we’d love to hear from you.

Why you’ll love working with us:

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Extend your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for living our values through our peer-driven recognition program.
   

A bit about People First Bank: 

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank.  We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
 

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume. 

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.