Job Description - Outcomes Lead

Working at Melba Support Services (Melba)


  • We support people with disability to live the life they want.
  • We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation.
  • Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values.
  • Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships.

For over 50 years, Melba has stood beside Victorians with disability, championing choice, dignity, and dreams. As a proud NDIS provider, we offer personalised support, from independent living to community connection. Every service is built around what matters most. You!


We open up a world of opportunities for people to live life their way – proudly, joyously, creatively, adventurously.


Why Join Us?


At Melba, people lead all decisions about their support. We are proud to do things a little differently, we call it The Melba Way. We ask questions and listen, tailoring all supports to what you need and want and we tailor all supports to each person. It’s how we bring our values to life every day. It’s about putting people first, creating personalised support every minute, every hour, every day. If this resonates with you, come join us!


Inclusion at Melba


Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Strait Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

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