Partner Success Manager - ANZ (IC3)

Partner Success Manager - Sydney

Salary Banding - $128,000 to $148,000 per annum.

Experience within a regulated Financial Services environment is desirable.

The Role

The Commercial Team builds and manages our partnerships with leading financial institutions, shaping ClearScore’s commercial strategy and driving innovation. By integrating our technology with partners’ products, we’re defining the next generation of consumer-focused financial tools and ensuring the ClearScore marketplace remains the best place to shop for credit. 

As a Partner Success Manager, you’ll be at the heart of ClearScore’s growth in Australia and New Zealand, building strong, strategic relationships with leading financial institutions — from major banks to emerging fintechs and non-traditional lenders.

You’ll work across all levels of our partners’ organisations, from CEOs to credit risk, product, and marketing teams, to identify growth opportunities and maximise value. Your role will combine relationship management, commercial strategy, and data-driven insight to enhance our marketplace and expand into new verticals.

Partnering closely with product, engineering, CRM and analytics teams, you’ll represent the voice of our partners internally, drive continual product optimisation, and manage every stage of the partner lifecycle — from sourcing and negotiating new deals to deepening existing relationships through to managing partner products on our site or defining marketing campaigns with them. You’ll also analyse performance data to uncover insights, produce reports, and spot new opportunities for growth.

Key Responsibilities include: 

• Manage a portfolio of lending partners across Australia and New Zealand, building strong, strategic relationships with senior stakeholders.


• Collaborate with Product, Marketing, and Analytics teams to deliver growth initiatives, campaigns, and product launches that drive performance and revenue.


• Negotiate new and existing commercial agreements, meeting quarterly revenue and growth targets.


• Shape and execute commercial strategies to identify and capture new revenue opportunities across ClearScore’s key verticals.


• Build and maintain a robust sales pipeline, deepening existing relationships while identifying new prospects.


• Lead regular business reviews with partners and internal stakeholders to share insights, address challenges, and drive performance.


• Leverage ClearScore’s data to understand marketplace dynamics, monitor trends, and uncover opportunities for both ClearScore and its partners.


• Represent ClearScore as a trusted advisor and thought leader within the financial services ecosystem.


• Support commercial prioritisation by forecasting the impact and value of new initiatives across users, partners, and revenue.

Requirements:

• Minimum of 5+ years experience


• Experienced in financial services, consumer credit, or fintech, with an understanding of how credit decisions are made.


• Well-connected within the Australian and New Zealand financial services market, ready to make an immediate impact.


• Analytical and data-driven — able to interpret insights, identify trends or spot anomalies and define the drivers to translate them into action.


• A growth mindset with a passion for learning.


• Passionate about improving financial wellbeing and excited by the challenges we solve.


• Ambitious, adaptable, and comfortable taking ownership in a fast-paced, evolving environment.


• Familiarity with credit risk and decisioning processes, particularly in credit cards, is highly desirable.

Why ClearScore?

ClearScore is a marketplace for credit products with over 18 million of users globally, which started in the UK in 2015 and expanded to South Africa (2017), Australia (2020) and Canada (2022). ClearScore Australia is on a mission to help people understand credit by giving them free access to their credit report, credit score and financial education. You can browse our learn section to find our more about credit score, financial products, our latest features and much more.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday


• Hybrid Work Environment: flexible work-life balance allowing you to thrive both in the office and from the comfort of your own space.


• Health Insurance - including physical and mental health cover


• Perkbox


• Flexible, generous, and personalised maternity and paternity plans


• Employee Assistance Program


• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro


• Culture and inclusion representatives


• Transparent pay structure and a career growth plan


• No clock-watching culture


• Regular Lunch and Learns with guest speakers

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office

• Flexibility to manage your work and life


• Dedicated in-office days for team building and collaborative projects


•  Office facilities (with plants!) designed for productive interactions


• Clear expectations and support for maintaining our hybrid schedule

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.