Parts Coordinator

Job Descriptions:

• Responding to spare parts enquiries and providing exceptional customer service


• Building strong client relationships and driving customer value & support


• Preparing quotes and coordinating deliveries & returns


• Proactively connect with customers to increase parts sales and service value


• Responsible for stock control, including accuracy & safe storage & quality check


• Provide a Safe Work environment, understanding the importance of good House Keeping


• Picking & packing together with Loading / Unloading trucks


• Moderate lifting capacity of 10-20kg for yard work duties


• Operate Counterbalance Forklift and other equipment 


• Respond to Internal & External emails and other correspondence on various levels


• Perform other ad-hoc duties as assigned

Job Requirements:

• Minimum 2 years of working experience with spare parts/automotive/heavy equipment 


• Ability to be flexible and work autonomously based on the requirements of business


• A proactive, sales-focused mindset and a passion for delivering excellent service


• Strong communication skills with the ability to build lasting relationships


• High attention to detail and organisational skills


• Intermediate MS Office skills (Outlook in particular)


• A willingness to learn – product training will be provided


• Proven experience in both customer service & hands-on logistics tasks


• Forklift License with a minimum of 2 years’ experience (valid HRWL is a MUST)


• Operates as a Team player and adds to the Team Culture 


• Exposure to SAP (is preferred and an advantage)


• Reliability and an “On Time” culture is essential


• Strong record keeping ability


• Valid Drivers Licence is a MUST