Patient Access Coordinator - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Healthcare Administration Expert
Type: Contract
Compensation: $40–$60/hour
Location: Remote

Role Responsibilities

• Build long-horizon front-office tasks in healthcare administration with deterministic rubrics for agent performance evaluation.
• Develop scenarios in patient access including scheduling, eligibility verification, and intake with required fields.
• Create coordination tasks such as referral routing and records-request fulfillment with HIPAA elements.
• Design patient communication templates for pre-visit and post-visit with required disclosures.
• Work independently and focus on challenging scenarios that require long sessions.

Qualifications

Must-Have

• 2+ years in patient access, front office, or healthcare admin.
• Expertise in EHR systems like Epic, Cerner, athenahealth, or eClinicalWorks.
• Experience with insurance verification, scheduling, and referral coordination.
• Ability to read and produce admin artifacts like scheduling workflows and intake forms.
• Clear written communication to articulate reasoning and encode it into deterministic rubrics.

Compensation & Legal

• Hourly contractor
• Paid weekly via Stripe Connect

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.