Patient Administration Manager

Patient Administration Manager

• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• Work in a professional and high performing team delivering an outstanding start to our Patients journey with Calvary Hobart.
• Please note, there is no set closing date, therefore we recommend applying at your earliest convenience 

About the role:

The Patient Administration Manager is responsible for leading the administration, Billing & Ward clerk team and ensuring efficient patient administration and finance processes are carried out in timely manner, providing high levels of customer service and working in accordance with Hospital policy and the Mission and Values of Calvary Health Care 

The Patient Administration team reports works closely with a broad range of stakeholders including Clinical and non-Clinical departments, Doctors and patients in delivering an efficient and controlled Patient booking, admission, discharge and billing process in accordance with Hospital policy. 

About you:

• Demonstrated experience in hospital booking, administration and finance processes.
• Demonstrated understanding of hospital and heath funds compliance requirements for all patient administration processes.
• Ability to supervise patient administration teams with highly-developed customer service, strong teamwork ethics and an outcomes focus.
• Strong administrative skills and experience, with excellent written and verbal communication skills including a high level of proficiency in hospital financial applications (iPM, Finance One, Kronos or other like software systems)
• Must demonstrate initiative and self-motivation with strong time management and prioritisation skills.
• Must be a great team player and have a high standard of work ethic (and be willing to have some fun!). 
• Must embrace the hospitals core values of Healing, Hospitality, Stewardship and Respect and demonstrate those values in service delivery and as an organisational front line manager. 

For further information please contact Zoe Bishop on [email protected]  

Why work for Calvary?

At Calvary, our staff matter. 

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your Benefits: 

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Training, development pathways and career opportunities
• Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.