Payroll Officer

A fantastic opportunity exists to join an iconic brand and elevate your career at Starbucks Australia. There are multiple benefits to joining us; we currently have over 95 stores and are aiming for a store network of more than 100+ stores in the next two years. 

We often say that we aren’t in the coffee business serving people— we’re in the people business serving coffee. Our partners (employees) are the heart of our business, driving Our Mission forward: 

To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup and one neighbourhood at a time.

As a Starbucks partner, you become part of something much bigger than just yourself. 

We are seeking an experienced and detail-oriented Payroll Officer to join our team. In this critical role, you will be responsible for the accurate and timely processing of payroll for approximately 1,600 store partners, ensuring compliance with relevant legislation, awards, and company policies.

You will play a key role in maintaining payroll data integrity, supporting audit readiness, and delivering high-quality payroll services across the organisation

Key Responsibilities:

Payroll Processing

• End-to-end weekly payroll processing
• Accurate calculation of wages, overtime, allowances, and deductions
• Processing new starters, terminations, and employee changes
• Responding to employee payroll queries (pay, leave balances, deductions)
• Maintaining strict confidentiality of employee data
• Processing and reconciling superannuation payments
• Preparation and lodgement of statutory reporting
• Payroll reconciliation prior to processing
• General Ledger reconciliation of payroll accounts
• Investigation and resolution of discrepancies
• Supporting payroll system improvements and upgrades

Reporting & Financial Support

• Prepare payroll reports for finance and management
• Assist with month-end and year-end reporting
• Support audit requests with payroll data and documentation

Accounts Payable (Backup Support)

• Process invoices and payments as required
• Accurately code non-PO invoices
• Match PO invoices
• Manage Accounts Payable inbox queries

About You:    

• Minimum 5+ years’ experience in high-volume payroll processing
• Strong understanding of Australian payroll legislation and award interpretation
• High attention to detail with a strong focus on accuracy
• Excellent numerical, reconciliation, and problem-solving skills
• Ability to manage deadlines in a fast-paced environment
• Strong communication skills and customer service mindset
• Experience working in large organisations
• Familiarity with ADP payroll systems
• Exposure to Dynamics 365 Finance
• Broader understanding of awards and enterprise agreements

Life at Starbucks Australia

Starbucks Australia is proudly Australian owned and operated. We are a small company with large growth plans. We’ve based in Collingwood, with expansive end-of-trip facilities (all shower amenities soaps & towels included), concierge services with dry-cleaning and parcel collection provided, and current building works for our very own Starbucks café on-site. We work on a hybrid model with 3 days in office, 2 from home.