Job Expectations

We have an exciting opportunity at nbn for a People Central Advisor, reporting to the Senior Manager People Central.

A bit about your role

As a People Central Advisor, you will be a trusted first point of contact for employees and leaders, providing timely, accurate and practical advice across a broad range of HR matters aligned to nbn’s policies, systems and processes. You will operate in a fast‑paced, high‑volume and complex environment, where you are required to think on your feet, apply sound judgement, and deliver clear, structured and well‑reasoned guidance.

This is a hands‑on role that balances advisory with HRIS (Workday) processing. You will confidently navigate and action system transactions in real time, while managing a steady flow of employee and leader enquiries. You will also support escalations and partner with broader People & Culture specialist teams to work through more complex matters.

You will bring a strong continuous improvement mindset, actively identifying opportunities to simplify processes, reduce manual effort and enhance the employee experience. With a natural curiosity for systems, you will champion digital capability, including AI and automation, to drive efficiency, accuracy and smarter ways of working.

A bit about you

You bring experience navigating high‑volume HR environments within large, complex organisations, where you have balanced advisory work with hands‑on system processing.

You have a sound understanding of the employee lifecycle and Fair Work legislation, and you apply this knowledge in a practical, commercially aware way when responding to queries. You are comfortable managing complexity, structuring your thinking clearly, and working methodically through issues to reach the right outcome. Further, you have experience using Workday, or a comparable HRIS, and are confident managing system‑driven processes alongside employee enquiries.

Just as importantly, you are proactive in improving how work gets done, and motivated to contribute to a high‑performing, collaborative team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that the role will be a permanent position and applications for this role will close at midnight Thursday, 2nd July 2026.

To be eligible for this role, you must have full working rights in Australia

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