Personal Assistant

Primary Details
Time Type: Full time

Worker Type: Employee

• Location: Sydney/Parramatta/Newcastle

• Type: Fixed Term Contract (6 months)

• Hybrid role, Happy to talk flexible working

The opportunity
We are seeking a highly proactive and resourceful Personal Assistant to provide exceptional support to two General Managers in the Claims portfolio and their teams in a dynamic and fast-paced environment. Your contribution will be critical in enabling the seamless execution of day-to-day operations and driving the delivery of the department's strategic objectives.

About QBE"""

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch."""

We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.""

What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind."

Your new role

You'll keep priorities on track and make sure our leaders and teams deliver with pace and clarity. In this role, you will:

• Manage complex calendars and inboxes, triaging and prioritising to protect focus time.

• Coordinate meetings end-to-end, including agendas, packs, minutes and follow ups.

• Organise interstate travel and briefing packs in line with policy.

• Handle confidential matters with discretion and professionalism.

• Support expense and approval processes, ensuring compliance with internal policies.

• Build team connection through proactive communication and coordination of staff updates.

About you

You are organised, composed and a critical thinker-someone who knows what's important and thinks two steps ahead. You bring:

• Proven PA/EA experience in a fast-paced environment.

• Exceptional diary/inbox control and confident gatekeeping.

• Meeting discipline: agenda setting, pack preparation, minute taking and action tracking.

• Tech confidence across Microsoft 365 and a willingness to trial better tools.

• High discretion and confidentiality in handling sensitive information.

• Insurance or financial services exposure is ideal (not essential).

• Team player, adaptable, and culturally astute working with diverse stakeholders.

Benefits"""

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:"

• 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance"

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice"

• 18 weeks' gender-equal flexible leave for all new parents, including paid super"

To learn more about benefits of working with us, click here . "

Awards & Recognition""

We value our employee's experience with us and are proud to have been recognised for the following awards:"

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program"

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates""

To learn more about our achievements, click here. "

How to Apply""

If you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment."

Your career. At the heart of it.""

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] ."

Skills:
Business Management, Communication, Critical Thinking, Customer Service, Demand Management, Financial Management, High Accuracy, Intentional collaboration, Legal Administrative Support, Managing performance, Meeting Management, Prioritization, Risk Management, Stakeholder Management, Travel Planning

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.