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Planning Despatch Coordinator

Job Description - Planning Despatch Coordinator


About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild Reinforcing business.


 


Reporting to the Branch Manager and based out of our Canberra site, you will coordinate and monitor production planning across the branch.  You will manage the flow of incoming work, allocate orders across available machine capacity and ensure production requirements are completed safely, accurately and within customer timeframes.


 


Working closely with scheduling teams, engineers, customers and production personnel, you will balance priorities, respond to changing requirements and escalate production risks early to support reliable delivery and strong customer service.


 


What you will be doing:



  • Plan and coordinate production work across machines in line with customer requirements and production capacity

  • Manage and allocate orders for production, adjusting daily production runs as priorities change

  • Provide clear updates on scheduling commitments at production and planning meetings



  • Deliver a high level of service and support to customers

  • Coordinate fleet requirements and delivery plans to ensure accurate and timely dispatch

  • Work closely with sales, warehouse teams and transport providers to manage customer requirements

  • Coordinate driver movements and waiting times to improve efficiency and minimise yard delays


 


Hours for this role are 8am – 4pm, Monday to Friday


 


You will be rewarded with:



  • Promotional opportunities, long-term career

  • Participation in quarterly company Bonus

  • Permanent, full-time hours with job security and onsite parking

  • Team environment with strong safety culture and regular team BBQ’s

  • Internal and external relevant training provided


 


Primary Benefits:


We offer a range of benefits designed to support you at work and beyond:


 



  • Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.



  • Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)

  • Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family

  • Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

  • Flexible vehicle options - Novated leasing options available, providing a tax-effective way to finance and manage your vehicle

  • Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family

  • Invest in your development - Access to learning platforms and development opportunities to support your career growth

What you will bring:


  • Experience in production planning, scheduling, manufacturing planning or a related environment, desirable

  • Strong planning, organisational, reasoning and problem-solving skills

  • Exceptional attention to detail and the ability to identify and escalate issues early

  • Strong communication and stakeholder management skills, with a customer-focused approach

  • A Safety First mindset and commitment to quality and compliance

  • Computer literacy, including confidence using MS Office and learning planning systems


 


Why join us?


We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.



  • Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.

  • Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.

  • Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.


 


About Us


InfraBuild Reinforcing partners with builders, engineers and contractors to deliver smarter reinforcing solutions across Australia’s major projects.


From high-rise buildings to transport infrastructure, we help improve buildability, reduce material use and support lower embodied carbon outcomes through our integrated steel supply chain.


 


How to apply


We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.


We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.


 


We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.


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