Planning, Strategy & Quality Manager

NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), we’re proud to be one of Australia’s most iconic brands.

Play a key role within the Distribution team shaping how strategy is defined, executed and measured across the business.

Leading a team of specialists, you’ll partner closely with senior stakeholders across Distribution, Finance and Strategy to set direction and bring strategy to life through clear, practical execution plans. You’ll also uplift how performance is tracked and outcomes are delivered.

Operating in a complex, fast-evolving environment, you’ll drive alignment, accountability and impact, with direct exposure to senior Distribution and cross divisional leadership.

This is a 12-month max-term role based in multiple locations across Australia.

What You'll Do

• Lead the development of Distribution strategy and planning activities, aligned with broader business priorities


• Translate strategic priorities into structured initiatives and measurable outcomes


• Oversee major programs of work, ensuring delivery stays on track and is effectively embedded into the business


• Own and evolve the Distribution quality and performance framework, strengthening how commercial and customer outcomes are tracked and delivered


• Lead business planning and executive reporting cycles


• Lead a high-performing team, working closely with senior stakeholders across Distribution

What You'll Bring

• Experience leading strategy and planning  in complex environments, preferably within insurance or financial services


• Proven ability to translate strategy into plans, routines and measurable commercial and customer outcomes


• Strong stakeholder management and influencing skills, including at senior leadership level


• Demonstrated people leadership capability, building and developing high-performing teams


• Strong commercial acumen and ability to interpret commercial, operational and customer performance data


• Ability to manage complexity, ambiguity and evolving priorities


• Excellent communication and storytelling skills for executive audiences


• Relevant tertiary qualifications in business, commerce, management or a related discipline (desirable)

What We Offer 

• Boosted superannuation with 13% as standard.


• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).


• Work from home and many more flexibility options with myFlex.


• Up to 50% off personal insurance, including home and motor insurance.


• Partner discounts on private health insurance, tech & appliances, and many more.


• Industry-leading 20 weeks paid parental leave.


• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Sunday 14 June 2026 9:59PM AEST

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation. 

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.