Plumbing Store Manager (Brookvale)

We are on the lookout for a Plumbing Store Manager to lead the team in Brookvale (NSW) to drive success and deliver outstanding customer service.

About us: Hardware & General is a family-owned building and plumbing supplier based in Sydney. Founded in 1960 by Walter MacGregor, we've grown from a single corner store into a network of retail outlets across Sydney, while remaining proudly family-run and now in our third generation.

Our core customers: Builders and trade professionals, and we pride ourselves on delivering the products, expertise, and service they rely on to get the job done.

Our locations: Brookvale (our flagship site with multiple specialist sales centres), Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural.

Why You’ll Love this role and What You’ll Be Doing:

As Store Manager, you won’t just be running a store — you’ll be leading a team, growing the business, and creating an unbeatable customer experience. Every day will bring new challenges and opportunities to make your mark.

• Delivering stand-out customer service


• Leading, mentoring, and motivating your team


• Building strong relationships with customers and suppliers


• Ensuring company policies and safe work practices are followed


• Developing and maintaining roster systems, and ensuring accurate timekeeping

What You’ll Bring:

• 3+ years of experience a in a similar role


• Experience selling plumbing products


• Proven leadership skills and a passion for mentoring others

What You’ll Get in Return:

• Attractive staff discounts across all our premium brands


• Competitive salary and supportive team

• Supportive, experienced, and secure team environment with long-standing employees, where collaboration and stability are valued