Job Description - Plumbing Store Manager (Mona Vale)
We are on the lookout for a Plumbing Store Manager to lead the small team of approximately 4 employees in Mona Vale (NSW) to drive success and deliver outstanding customer service.
Why You’ll Love this role and What You’ll Be Doing:
As Store Manager, you won’t just be running a store — you’ll be leading a team, growing the business, and creating an unbeatable customer experience. Every day will bring new challenges and opportunities to make your mark.
Delivering stand-out customer service
Leading, mentoring, and motivating your team
Building strong relationships with customers and suppliers
Ensuring company policies and safe work practices are followed
Developing and maintaining roster systems, and ensuring accurate timekeeping
What You’ll Bring:
3+ years of experience a in a similar role
Experience selling plumbing products
Proven leadership skills and a passion for mentoring others
What You’ll Get in Return:
Attractive staff discounts across all our premium brands
Competitive salary and supportive team
Who You’ll Be Working For:
Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation!
Why Work With Us:
We’re known for our high-quality products, expert staff, and outstanding customer service
We provide fast, reliable delivery services and expert advice
Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials
We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centres), plus stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural (NSW).
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