Policy Administration Expert - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Policy Administration & Compliance Expert
Type: Contract
Compensation: $55–$75/hour
Location: Remote

Role Responsibilities

• Develop long-horizon admin and compliance tasks for insurance policy administration. Ensure tasks have deterministic rubrics and verifiable answers.
• Create scenarios for policy lifecycle including endorsements, renewals, and cancellations. Ensure compliance with state-required notice periods and premium audits.
• Build tasks for certificates and documents. Focus on COI issuance and policy form review against defined issue lists.
• Design regulatory scenarios for state DOI filings and market conduct exam responses. Ensure ground-truth documented answers.
• Work independently to focus on challenging scenarios. Collaborate asynchronously with AI labs to improve agent evaluations.

Qualifications

Must-Have

• 3+ years in policy administration, insurance operations, or compliance.
• Expertise in endorsement processing, premium audit practice, COI issuance, state DOI filings, or policy form review.
• Proficient with a policy admin platform like Guidewire PolicyCenter, Duck Creek, AMS360, EPIC, or carrier systems.
• Clear written communication. Ability to articulate reasoning and encode it into deterministic rubrics.

Preferred

• AINS, CPCU, or equivalent certification.

Compensation & Legal

• Hourly contractor
• Paid weekly

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.