Poolside Food & Beverage Assistant Manager - Crown Towers

BETTER BEGINS HERE



Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

The Assistant Manager – Poolside F&B oversees the daily operations of the poolside food and beverage outlets at Crown Towers. The role focuses on leading the F&B Supervisors and F&B Attendants to deliver exceptional guest experiences.

Key Responsibilities: 

• Delegate key tasks and activities amongst team members to ensure efficient service delivery.
• Oversee the presentation and cleanliness of all poolside food and beverage facilities.
• Foster an expectation within the team to focus on creating exceptional guest experiences.
• Ensure workplace instructions and procedures are followed, current and accessible.
• Engage with guests regularly to gather feedback and support continue improvement in service delivery.
• Uphold high standards of guest service.
• Assist in the coordination and delivery of functions and events within the pool areas.
• Assist in monitoring and reviewing monthly P&L figures and provide relevant insights to the Pool Operations Manager.

About you

• Minimum of 2 years in a supervisory or assistant management capacity within food and beverage operations.
• Experience working in a five-star resort-style or luxury hospitality environment.
• Proven ability to support and manage staff across multiple service areas and operational functions.
• Experience in building and maintaining effective working relationships within a commercial environment.
• Operational and technical knowledge of leisure facilities
• Effective communication and interpersonal skills

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.