Practice Manager

Drive growth. Lead people. Shape the future of patient care.

We are seeking an exceptional operations leader for the position of Practice Manager at The Dental Group. As part of our dynamic team, you'll be responsible for implementing measures to optimise operations, foster a motivated workforce, and improve patient experiences. Patient care is our priority. and you will be responsible for providing exceptional customer service and ensuring a seamless patient experience from the moment they walk through our doors. This is a full-time, hands on position where no two days will be the same.

Your Key Responsibilities Include:

• Develop and execute strategic plans for clinic operations and growth, aligning with company goals.
• Oversee the day-to-day operations of assigned dental clinics, ensuring compliance and high-quality service delivery.
• Manage and monitor financial performance, budgets, and key performance indicators across all clinics.
• Lead, mentor, and support the clinic team to achieve operational goals and foster a positive workplace culture.
• Implement best practices for patient engagement and satisfaction to drive patient retention and loyalty.
• Collaborate with marketing initiatives to promote the brand and expand the patient base.
• Maintain relationships with external stakeholders and community members to enhance brand visibility and reputation.
• Conduct regular reviews and audits of clinic practices and compliance with regulatory standards.

What We're Looking For:

• 5+ years of experience in a senior management position, preferably in the healthcare or dental sector.
• Proven track record of success in operational leadership, strategic planning, and team development.
• Strong understanding of dental industry regulations, compliance, and best practices.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Excellent communication and stakeholder-management skills
• Ability to multi task and problem solve in a fast paced environment

If you are passionate about transforming dental care in Queensland and possess the leadership qualities to drive significant change, we want to hear from you! Apply now to become part of our innovative team at The Dental Group.

• Competitive salary package + performance bonus

• A leadership role where your contribution drives real results