Principal Quality Management Officer , Agriculture and Fisheries

As our Principal Quality Management Officer, you will:

• Prepare and/or oversee the preparation of reports, project proposals, protocols and procedures, submissions, briefing notes, presentations, and recommendations about maximising the quality of current operational systems, processes, and service delivery.
• Supervise staff in accordance with all departmental policies, allocate and prioritise work, and apply performance management and development skills.
• Lead and coordinate quality management projects and internal auditing to ensure continuous best practice and improvement, under the general direction of the Planning and Quality Management manager.
• Coordinate risk assessments of all high-risk detections, develop program responses to address infestations of risk and provide these recommendations to the Sites of Significance Committee and management for decision.
• Negotiate, schedule, and manage delivery of project outputs within allocated resources, ensuring that the deliverables meet the requirements and expectations of business stakeholders and are consistent with the approved business case/project plan and with DAF and whole-of-government policies.
• Review Program operational processes to identify opportunities to improve effectiveness, efficiency and achieve quality outcomes and coordinate updates to relevant policies, procedures, and protocols.
• Work collaboratively within the Program and maintain productive relationships to ensure quality outcomes are delivered, in particular to rectify treatment and surveillance gaps, respond to high-risk detections of fire ants based on scientific advice, and maintain/oversee review and implementation of the Program's suite of controlled documents.
• Inform management and relevant stakeholders (e.g. policy managers) with timely, high level, expert and authoritative advice on operations issues and options based on rigorous analysis of relevant information.
• Oversee support for the onboarding, mentoring, and upskilling of operational staff.
• Oversee the compilation of data from business systems and in-field assessments in line with the approved internal audit schedule and undertake analysis to inform managers' deliberations about business performance and possibilities for improvement.
• Support operational managers and other business stakeholders to manage risks and ensure process changes are negotiated and managed to deliver improvements.
• Contribute to the development and communication of strategies, policies, procedures and plans to promote best practice in business processes to support efficiency at all levels of the business enterprise.

Applications to remain current for 12 months.