Principal SharePoint Consultant

Join Infoxchange and help bring our mission of Technology for Social Justice to life. This Full time Permanent role is based in Melbourne, Victoria and offers the opportunity to make a real impact.

A bit about us

Infoxchange is a leading not-for-profit social enterprise that has been delivering technology for social justice for over 35 years.

We tackle the biggest social challenges through the smart and creative use of technology. We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health, disability as well as supporting families, women and young people, and First Nations communities.

Our products and services are used by 38,000+ community and government services. We provide the right tools to improve efficiency and deliver greater impact. And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion, and creating stronger communities. We believe no-one should be left behind in today’s digital world.

We are Australia’s leading technology not-for-profit dedicated to using digital tools and systems to improve the lives of people experiencing disadvantage and the organisations that support them.

Our culture

Our Values – Commitment, Inclusion, Collaboration, Innovation and Accountability, are our core beliefs and act as our guiding principles, in alignment with ‘The IX Way’. They provide us with purpose and direction and set the tone for our everyday interactions with each other, our customers, our partners and our wider stakeholders.

We’re proud to be Great Place to Work® certified for the second year in a row, and even more thrilled to be named one of the Best Workplaces for Women, a
testament to our inclusive, values-led culture.

At Infoxchange we are dedicated to fostering an inclusive, fair, and supportive environment where everyone can authentically be themselves. Over 95% of our employees agree that we treat everyone fairly, regardless of sexual orientation, race, or gender, and believe that diversity and respect are fundamental to our core values.

About the role

As Principal Consultant – SharePoint, you will lead the design, delivery, and continuous improvement of SharePoint solutions for Infoxchange clients. This senior role combines deep technical expertise with strategic consulting, project leadership, and a strong focus on customer outcomes. You will set standards for SharePoint delivery, oversee and build SharePoint implementations, and provide guidance across the project lifecycle - including presales, scoping, deployment and post-implementation support.

You will collaborate closely with clients, project managers, engineers, and other consultants to ensure solutions are robust, scalable, and aligned with best practices. You will also play a key role in mentoring team members, developing reusable assets, and shaping the future direction of Infoxchange’s SharePoint offering.

Consulting & Solution Design

• Lead the design and architecture of SharePoint solutions, ensuring alignment with client needs and industry best practices.


• Define and maintain standards for SharePoint delivery, including documentation, templates, and reusable assets.


• Scope, price, and construct proposals for SharePoint projects, ensuring consistency and quality.


• Provide expert advice to clients on SharePoint strategy, governance, and adoption.

Project Delivery

• Oversee and manage SharePoint implementations, acting as the primary point of contact for clients.


• Ensure project deliverables are completed on time, within budget, and to a high standard of quality.


• Manage project risks, issues, and changes, escalating as appropriate.

Leadership & Mentoring

• Mentor and support team members, fostering knowledge sharing and capability development.


• Provide technical leadership and act as an escalation point for SharePoint-related issues.

Continuous Improvement

• Identify opportunities to improve Infoxchange’s SharePoint offering, processes, and methodologies.


• Stay up to date with emerging trends and technologies in the Microsoft 365 and SharePoint ecosystem.


• Contribute to the development of new service offerings and internal best practices.

Other

• Independently manage workload, balancing consulting, project, and operational responsibilities.


• Ensure utilisation and billable targets are met.


• Support presales activities, including client presentations and solution demonstrations.

About you

To succeed in this role at Infoxchange, you will have:

Qualifications and Specialist Expertise

·     Extensive experience in designing, implementing, and supporting SharePoint Online solutions

·     Deep understanding of Microsoft 365, SharePoint governance, security, and integration with other platforms.

·     Experience implementing and advising on Microsoft 365 sensitivity labelling, data classification and                 information protection frameworks.

·     Strong capability applying governance and compliance requirements across SharePoint environments to ensure secure access, appropriate data handling, and alignment with organisational Purview controls.

·     Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Teamwork Administrator Associate, Solutions Architect).

·     Experience with Power Platform (Power Automate, Power Apps) and Teams integration.

·     Experience working in or with the not-for-profit/community sector.

Skills and Capabilities

·     Strong consulting skills, with demonstrated experience in client engagement, requirements gathering, and solution scoping.

·     Proven ability to lead complex projects and manage multiple stakeholders.

·     Excellent written and verbal communication skills.

·     Ability to mentor and develop others, fostering a collaborative team environment.

·     Strong problem-solving skills and a proactive, client-focused approach.

Personal Attributes

Promote Inclusion

·     Creates a culture that supports and respects the individuality of others and recognises the benefits of diverse ideas and approaches

·     Communicates well with, relates to and sees issues from the perspective of people from a diverse range of cultures and backgrounds

Work Collaboratively

·     Build a culture of collaboration across the organization

·     Looks for and facilitates opportunities to collaborate with internal and external stakeholders

·     Identifies and overcomes barriers to communication with internal and external stakeholders

Self-Awareness

·     Builds strong commitment of others towards continued personal development

·     Establishes mechanisms that enable communication of honest, respectful and constructive feedback at all levels

Why join us

• Be part of an award-winning, inclusive team, the IX Crew, where your work drives real social impact and your growth is supported.

• Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au).

We’re passionate about taking care of our IX Crew, so working with us means that you will also enjoy:

• Hybrid working environment with flexible working hours and purposeful connection


• Additional leave provisions including paid parental leave supplement and annual leave loading


• Strong wellbeing focus, including cultural swap days, wellbeing support and year-round health and wellbeing initiatives


• Benefits for new parents


• Great learning and development opportunities with unlimited access to LinkedIn Learning


• IXcel our employee reward and recognition program


• Access to Sonder, our wellbeing partner for mental health, medical and safety for you and your family members

All applicants must be willing to undergo a police check as a condition of employment with Infoxchange. Applicants for this role must be Australian citizens or permanent residents. Temporary and bridging visa holders are not eligible for permanent positions. 

Read more about Infoxchange in our annual report at www.infoxchange.org