Product Domain Owner - WEM Dispatch

Division: Digital 

Department: Energy Operations Digital Systems 

Reference number: 13170 

Engagement type: Fixed Term Contract

AEMO at the Heart of Energy

AEMO is Australia’s independent energy system and market operator and system planner. AEMO’s purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians.  Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around character, commitment, and connection. Join us as we contribute to this significant transition in the energy sector.  

About the role  

The Digital Division is accountable to operate, maintain, and deliver digital capabilities for all of AEMO to ensure we fulfill our obligations across all jurisdictions and markets in which we operate. This includes strategic technology foresight and plans, delivery of digital change, operation of critical infrastructure, key internal stakeholder engagement as well as operation of all of AEMO’s IT applications and services. The WEM Operations Solutions team is accountable for the management of critical power system applications covering the Wholesale Electricity Market (WEM) and South West Interconnected System (SWIS).

This is a key leadership role, instilling a shared product vision within the WEM Dispatch Product Domain Team You will serve as an end-to-end custodian for the WEM Dispatch Product Domain, providing strategic input into its future direction

What you will be doing 

• Engage key stakeholders, including WA Operations, Portfolio Delivery, WA Reform Program and WA Control Room.


• Lead the Product Domain team’s engagement with operational and portfolio delivery teams to deliver projects and programs.


• People management duties include resource planning, hiring, uplifting capability, and overseeing Personal Development Plans for permanent staff (PDPs).


• Accountable for the metrics on the work going through the Domain and systems SLAs.


• Manage incidents, support on call team and coordinate change and release activities.

What you will bring to the role  

• Degree in Information Systems, Technology, or relevant discipline.


• Experience in the Energy Operations sector, supporting 24x7 Technology Systems.


• Demonstrated skills in leading teams and stakeholder engagement.


• Experienced with incident, problem, capacity and change management processes (ITIL desirable).


• Ability to provide strategic input into the future direction of the WEM Dispatch domain

In return some of our benefits to you 

• Flexible working: work from home, part time, job share, hybrid options, and additional leave options


• Professional development via projects, industry networks, job rotation, study assistance and more.


• Give back with up to 4 days of volunteering leave per year.


• Reward your hard work with annual performance bonuses (subject to eligibility).


• Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP).

About Our Process

At AEMO we are committed to creating a diverse and inclusive workforce. We welcome people of all backgrounds, including people with disabilities and neurodivergence and those who identify as Aboriginal and/or Torres Strait Islander. If you have any accessibility requirements to support you during the application or interview process, simply let us know by emailing us at [email protected]