Product Lead - Data Intelligence

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

As a Product Lead for the Data Intelligence Squad, you’ll be at the forefront of driving innovation in leveraging our extensive data set through cutting edge AI/ML technologies. This role presents an exciting opportunity to pioneer a new product area, addressing internal operational challenges while extending capabilities to our customers. We’re seeking a seasoned Product individual who can champion our vision, craft strategic roadmaps, and drive rapid execution in collaboration with cross-functional teams.

What You'll Do

Vision Setting:

• Define a clear and compelling vision for the product area, grounded in market needs, business objectives, and technological advancements.
• Effectively communicate the vision to stakeholders, ensuring alignment and buy-in across the organization.

Roadmap Development:

• Collaborate closely with cross-functional teams to develop a strategic roadmap outlining key initiatives, milestones, and deliverables.
• Prioritize features and enhancements based on feedback, market trends, and business impact.
• Lead the execution of the product roadmap, emphasizing velocity and tangible outcomes.
• Foster cross-functional collaboration, ensuring alignment and accountability across engineering, data science, design, and other relevant teams.
• Continuously gather feedback and insights to enhance the product experience and inform future strategy.
• Work closely with sales, marketing, and customer success teams to drive product success.

About You

• Strong understanding of AI/ML technologies and their practical application is essential
• Experience in spearheading initiatives in a 0 to 1 problem space and delivering tangible results
• Background in working within a squad environment with data scientists (LLM, AI, ML etc.)
• Comfort in fast-paced environments or within small teams within larger organizations
• Outcome-focused approach, with a drive for impact and results
• Experience in B2B SaaS is a bonus!
• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

• Initial call with our Talent Acquisition Manager
  You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
• Interview with the Director of Product
  You'll get to meet with the Director of Product to learn more about the role & ROLLER whilst also talking through your experience in more detail.
• Whiteboard Collaboration Session
  You will have the opportunity to collaborate with our team on a challenge we present to you which will give you a taste of the type of exciting things you can get involved in at ROLLER! You will also get to showcase your style of working.
• Loop Interviews
  This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
• Offer
  If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ROLLER’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

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