Product Manager - Airline Ticketing and Reservations

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with technology advisory capabilities, we partner with leading organizations to solve complex challenges and deliver meaningful outcomes.

About the role

As a Product Manager you will make an impact by shaping and delivering critical airline booking and ticketing capabilities for a leading Travel Management Company. You will work closely with client product leaders, business stakeholders, and Cognizant delivery teams to translate product vision into prioritized backlogs and high-quality outcomes.

You will be a valued member of the Cognizant Consulting team and collaborate across client and delivery squads in an Agile environment.

In this role, you will:

• Partner with client Product Managers to understand product strategy, roadmap priorities, and business objectives
• Translate airline reservations and ticketing requirements into clear epics, features, and user stories with well-defined acceptance criteria
• Own and refine the product backlog to ensure alignment with priorities, dependencies, and delivery capacity
• Collaborate with Agile delivery teams to support end-to-end delivery and resolve functional and domain-related questions
• Act as the day-to-day liaison between client stakeholders and Cognizant delivery teams, supporting UAT, release readiness, and production cutover activities

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Brisbane, Australia. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you must have to be considered

• Extensive experience working with travel or airline reservations and ticketing platforms within a Travel Management Company (TMC) or airline
• In depth experience working with Global Distribution Systems (GDS) such as Amedeus, Travelport or Sabre and Passenger Service Systems (PSS)
• Strong understanding of the airline booking lifecycle, including fares, pricing, ticketing, exchanges, and refunds
• Strong experience operating in a Product Manager or Product Owner-style role in close partnership with client product leaders
• Proven experience working within Agile delivery environments
• Strong stakeholder engagement and communication skills

These will help you succeed

• Exposure to Travel Management Company platforms and operating models
• Understanding of modern airline distribution, including NDC and API-based integrations
• Experience supporting platform modernisation or legacy transformation initiatives
• Familiarity with cloud-native or microservices-based architectures
• Experience working with distributed, onshore and offshore delivery teams

We're excited to meet people who share our passion for solving complex problems and making an impact through consulting. Don't hesitate to apply, even if you meet the minimum requirements but bring transferable skills or unique perspectives that set you apart.