Product Owner

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technologyenabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and humancentric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as ITenabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com. 

The Role:

The Product Owner is accountable for maximising customer and commercial value delivered by their assigned squad, in alignment with the Client’s enterprise objectives. Acting as the voice of the customer and end user, the Product Owner owns the day‑to‑day management of the product backlog and ensures that delivered outcomes create meaningful customer impact and business value.

Working within an Agile squad and under the guidance of the Senior Product Manager, the Product Owner translates product strategy into prioritised, executable work. The role ensures strong alignment with business goals, regulatory requirements, and risk considerations, while enabling the squad to deliver high‑quality solutions efficiently through strong collaboration and Agile best practices.

Key Responsibilities

• Own and proactively manage the Product Backlog, ensuring it is clear, prioritised, and aligned with customer needs, business outcomes, and enterprise priorities.
• Act as the voice of the customer and end user, ensuring delivery decisions are informed by customer outcomes and value.
• Work closely with the Senior Product Manager to translate product vision and objectives into epics, features, user stories, and sprint or release goals.
• Collaborate with engineering and design teams to deliver end‑to‑end product outcomes, balancing customer value, technical feasibility, performance, cost, and risk.
• Define clear user stories and acceptance criteria, ensuring work is well understood, refined, and delivery‑ready.
• Build and maintain strong relationships with business and operational stakeholders to understand needs, incorporate feedback, and support adoption of delivered solutions.
• Support effective Agile ways of working, including participation in planning, daily stand‑ups, reviews, retrospectives, and backlog refinement.
• Make informed prioritisation decisions, managing trade‑offs between scope, value, risk, and delivery constraints.
• Use data, insights, and feedback to monitor product performance and continuously improve outcomes across customer experience, quality, and efficiency.
• Identify, manage, and escalate risks, issues, and dependencies, ensuring alignment with risk, compliance, privacy, and information security requirements.

Qualifications, Training and Experience

• Proven experience working as a Product Owner or in a similar delivery‑focused product role within Agile teams.
• Strong working knowledge of Agile roles, ceremonies, and artefacts, including backlog management and iterative delivery.
• Demonstrated ability to translate business problems into structured requirements such as epics, user stories, and acceptance criteria.
• Strong stakeholder engagement and communication skills, with the ability to collaborate across business and technical teams.
• Analytical and outcome‑focused mindset, including defining success metrics and using data to drive decisions.
• Experience delivering digital or technology‑enabled products (desirable).
• Experience working in regulated environments, including collaboration with risk, compliance, privacy, and legal stakeholders (desirable).
• Familiarity with product and delivery tools such as Jira, Azure DevOps, Confluence, user‑story mapping, and process mapping.

Key Relationships

Internal

• Senior Product Manager and Product Management team
• Engineering delivery teams (software engineers, QA/testing, technical specialists)
• Design teams (UX/UI and Service Design)
• Business and Operations stakeholders
• Architecture and Platform/Application Support teams
• Risk, Compliance, Legal, Privacy, and Information Security
• Change, Training, and Communications teams

External

• Delivery partners and technology vendors
• External consultants (where applicable)

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.