Program & Client Coordinator

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

What you'll do:

This position plays a critical role in supporting the Listed Company Services (LCS) team and their objective to support the 2,000 publicly listed companies on the exchange. Key stakeholders for the team are CEOs, CFOs and Investor Relations professionals.

Event Planning & Co-ordination

• Assist in the planning of the online and in-person events run by the team including:
  • ASX listing ceremonies, anniversaries and other milestones
  • Online/hybrid/in-person conferences and smaller bespoke events
  • In-person client networking (luncheons, dinners etc.)
  • Educational webinars and seminars (in-person and online)
  • Participation in hosted events
• Work with LCS team and sponsored organisations to execute ASX sponsorships
• Work with internal teams such as marketing, communications, and compliance on coordination of programs e.g. tracking listings, maintaining spread sheets, CRM database and coordinating invite lists

Writing & Phone Calls

• Draft welcome speeches for ASX-hosted events such as listing ceremonies
• Draft emails to C-suite clients to arrange above hosted events, conferences and networking Draft copy for social media to publicise, recognise ASX events or listed company milestones
• Work with various suppliers on events and programs offered

Administrative Support

• Support Relationship Managers in preparing for client meetings e.g. co-ordinating diaries, preparing briefing materials and conducting preliminary research on listed companies
• Support logistics for international and domestic trips for team incl. flights, accommodation etc.
• Enter data into Salesforce to track LCS team activity and record client details
• Carry out other administrative tasks as required

Client Facing Activities

• Liaise with listed company clients via phone and email as required
• Attend networking events with clients

Nice to Haves

• Content creation experience/interest - an interest in creating short videos/reels for the team at major events e.g. Listing Ceremonies

What you've done:

• Developed excellent written and verbal communication skills and confident client or other external stakeholder-facing experience
• Demonstrated competence with Microsoft Word/Excel/PowerPoint
• Demonstrated in your prior work experience that you are hard-working, enthusiastic, a fast learner and someone who contributes to team outcomes
• Achieved a basic familiarity with financial markets

And if you've got some of this, even better:

• Worked in roles that require team members to "pitch in and help" to get the job done
• Worked in a role assisting a team across administrative and/or event work in a client-facing capacity or worked in marketing, event planning or client coordination

What you need to enjoy and be good at for this role:

• Have strong verbal and written communication skills
• Have excellent attention to detail
• Have an organised and methodical approach to your work
• Interest in networking and meeting new people across varying industries
• Comfortable jumping on the phone and speaking with clients to help answer their questions
• Be an enthusiastic team player who is eager to learn and adapt to a fast-paced environment, where activities and tasks may change from time to time to time. Enjoy a highly collaborative team environment with a lot of external client contact

Why Join this team:

• A high impact role with exposure to CEOs and CFOs of Australia's 2,000 listed companies.
• Opportunity to grow into a relationship manager role
• Opportunity for domestic and international travel

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.