Program Assistant NYU Sydney

The Program Assistant, under the supervision of the Student Services Manager and/or Associate Director, provides administrative support across Operations, Student Services, and Academic Programs. The primary responsibility of the position is to provide broad support as part of a team whose mission is to ensure the effective delivery of a first-rate study abroad experience. The Assistant also ensures programmatic support consistent with the high standards that have established NYU as a global leader in international higher education. This is a full-time position based in Sydney, Australia. Approximate time allocations for each duty category are indicated below but may be adjusted as necessary.

Operations and Communications  (30%)

• Maintain a high level of discretion and confidentiality
• Maintain office and merchandise inventories and assist with orders.
• Assist with invoice management, payment, record keeping and reconciliation including FAME and JEMS.
• Assist in updating visitor guides, student and faculty handbooks, and webpages
• Assist with alumni relations, including programming and events
• Search for and assist with possible grant applications
• Prepare weekly student and faculty newsletters
• Assist with photography and videography
• Develop NYU Sydney’s digital identity and curate communications projects 
• Participate in special projects and other duties as needed

Student Life  (35%) 

• Assist with student pre-arrival, arrival and departure tasks
• Assist with student life program planning and execution
• Assist in planning, implementation, and management of conferences, meetings and special events
• Support the Student Services Manager in conducting BASE meetings
• Generate work experience leads for students and provide ongoing support for partners and students throughout any agreements
• Curate semester-specific volunteering opportunities for students
• Provide support for student leaders, organisations and program committees
• Attend Intercultural Learning Committee meetings and staff/faculty meetings
• After hours and weekend event support as needed

Academics  (35%)

• Set up and maintain academic course folders in Google Drive including assessment guidelines, course evaluations and syllabus documents.
• Accompany students on academic field trips
• Update CMS Website course inventory lists
• Monitor USYD course availability each semester
• Plan, book and track assignments, guest speakers, and field trips
• Identify required texts from syllabus documents and assist with sourcing
• Assist and communicate with faculty for course needs
• Assist with NYU local exchange info sessions and advertising
• Assist with supervising exams and implement accommodations for students who have registered with NYU Moses Center for Student Accessibility
• Help with NYU’s student information systems, Learning Management System and others as needed.

Job Requirements

• Must possess legal entitlement to live and work in Australia
• Must possess or be pursuing a Bachelor’s degree in a related field (e.g. Education, International Affairs) or equivalent 

 Skills & Preferences

• Experience in an office administration role
• Ability and strong desire to work in a highly collaborative team
• Ability to learn and excel in a broad range of duties and responsibilities 
• Solid organizational and administrative skills, with a proven ability to prioritize projects
• Excellent intercultural and interpersonal communication skills
• Attention to detail
• Proven writing and editing skills, including the ability to draft effective memos & letters
• Familiarity and adaptability using technology/software products
• Proactive with exceptional problem-solving skills
• Considerable knowledge of Sydney, and ideally familiarity with and interest in U.S. culture and higher education

Applications for this position must be made via the NYU portal. 

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

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