Program Director - Credit Risk

Create your best future and join Westpac as a Program Director – Credit Risk

At Westpac, we're undertaking significant transformation across our Risk division, with a particular focus on evolving and strengthening our Credit Risk capabilities. As we continue to deliver critical business and regulatory outcomes, we're looking for an experienced Program Director to help drive large-scale transformation across our Credit Risk portfolio.

What is the role?

You’ll play a key leadership role across the Credit Risk Release Train, bringing together squads, stakeholders and delivery teams to ensure priorities are aligned, dependencies are effectively managed and outcomes are delivered with discipline, transparency and pace.

Working closely with Product Owners, Scrum Masters, Data & Technology stakeholders and Delivery Practice teams, you'll create the conditions for successful delivery at scale by driving alignment, visibility and predictable delivery outcomes.

Key responsibilities include:

• Leading Release Train planning, cadence, governance and execution to drive predictable and successful delivery outcomes.


• Coordinating complex cross-squad and cross-functional dependencies, ensuring risks, issues and impediments are identified and resolved early.


• Driving disciplined delivery reporting, transparency and escalation pathways across the transformation portfolio.


• Partnering with Product, Technology and Risk stakeholders to translate strategic priorities into achievable delivery plans and commitments.


• Coaching and influencing delivery teams, Product Owners and Scrum Masters to improve flow, delivery maturity and continuous improvement

What do I need?

We're seeking an experienced Program Director with a strong track record of leading large-scale transformation initiatives within complex, cross-functional environments. You bring deep expertise in agile delivery, program management and release coordination, coupled with the ability to navigate ambiguity, influence senior stakeholders and drive successful delivery outcomes.

• Proven experience using delivery tools such as Jira, Confluence and Planview to support planning, governance, reporting and delivery transparency.


• Deep understanding of agile delivery practices, including release trains, program increment planning, backlog management and continuous improvement within large-scale transformation environments.


• Outstanding communication skills, with the ability to clearly articulate delivery status, risks, dependencies and trade-offs to senior stakeholders.


• Strong influencing and relationship-building capabilities, enabling you to build trust and alignment across Product, Technology, Risk and delivery teams.


• The confidence to challenge constructively, address complex issues and escalate risks proactively to keep delivery outcomes on track.


• A collaborative and outcome-focused approach, with the ability to lead through influence and foster high-performing teams.

Just as importantly, you are a people-focused leader who is passionate about developing others. You create an environment where individuals and teams can thrive, providing coaching, support and mentorship that enables people to perform at their best while fostering a strong culture of collaboration, accountability and continuous improvement.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!


• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 


• Tailored learning and development opportunities to help your grow your career within the bank. 


• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.