Program Manager, Marketing Technology (7-month parental leave cover)

Program Manager, Marketing Technology (7-month parental leave cover)-00009QDD

An organisation where diversity of thought & experience is valued, supported & respected.

THE HOUSE

At the Sydney Opera House, you will be surrounded by supportive and hardworking teams who are filled with passion and creativity. You will be inspired to create value in everything you do and will be provided with opportunities to grow and achieve while making a positive contribution to our community. Our vision for diversity, inclusion and belonging (DI&B) is that the Sydney Opera House – who we are and everything we do – reflects and respects the diversity of the community. Our sets out the change we are driving in the lead up to our 50th anniversary in 2023. These commitments work hand in hand with the commitments in our longstanding , and Action Plans. 

We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders, as well as people from one or more of these underrepresented groups/communities, including but not limited to d/Deaf and Disabled people/people with disability, people from culturally and linguistically diverse backgrounds, and people who identify as LGBTIQ+.

We recognise that everyone is unique, and that you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SOH recruitment/interview process to better enable you to shine, then please email us at or call us on 02 9250 7743 and let us know. Adjustments may include but are not limited to; alternate application methods, interview setup, physical requirements, interpreters or other access supports or specific interview availability times and more.

For more information about the Sydney Opera House please refer to our .

YOUR NEW ROLE

The Program Manager is responsible for planning and delivering the Opera House’s marketing technology projects. Adopting modern, fit-for-purpose marketing technology will contribute to the Opera House’s sustainable operating model. The Program Manager leads the project team and ensures the marketing technology roadmap is aligned to the Opera House’s business priorities.

The Program Manager is responsible for effectively coordinating multiple work streams. Each project has specific integration requirements and diverse stakeholders in portfolios across the Opera House. The Program Manager leverages the Opera House’s project and change management frameworks to mitigate risks to the projects. They embody the organisation’s values; they unite the project teams and program stakeholders into one team, striving for the best.

Further detailed information about the role and its requirements can be obtained from the .

ARE YOU THE ONE?

We are looking for someone with:

·At least eight years’ experience as a technical specialist or technical project manager, working with marketing technology, databases, customer data, and web services.

·At least five years’ experience overseeing the strategy or architecture for customer-facing technology in a business of similar size and complexity.

·Demonstrated experience working with a wide range of marketing technologies including systems for web content management, CRM, DAM, marketing automation, ticketing, and business intelligence.

·Demonstrated experience collecting and translating business requirements and objectives into technical specifications, and then implementing systems to meet those specifications.

·Demonstrated experience in at least one of the following: user experience design, user interface design, customer experience, or design thinking.

·Strong stakeholder management skills, including experience working with senior leaders and vendors

·Advanced communication skills, including an ability to translate technical concepts for a lay audience.

·Experience making technical decisions from a whole-of-business perspective.

·Ability to work efficiently under pressure and prioritise work.

·Flexibility and a commitment to continuous improvement.

BENEFITS & CULTURE

Being Australia’s premier cultural institution, tourism destination & a celebrated community meeting place, we are committed to fostering an inclusive and dynamic working environment for all our staff. 

With values of Safety, Creativity, Excellence, Collaboration & Accountability your professional life is provided with every opportunity to succeed and develop in your chosen profession. 

Working with the Sydney Opera House gives you access to a great range of benefits including:

·Flexible working arrangements.

·5-week’s annual leave.

·Access to a range of internal and external professional development programs and staff engagement initiatives.

·Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka ‘SEALs’) and more.

·Fitness Passport & complimentary wellbeing programs including Pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.

·Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA).

·Working for an organisation who has committed to .

·And many more!

SOUND LIKE YOU? APPLY! 

Applicants are asked to please create a profile at and include the following documents with their applications:

· An up-to-date resume (of no more than five pages).

· A cover letter, addressing suitability for the role (of no more than one page).

In addition, applicants will be prompted to answer the two following targeted questions in the online application platform.

1. Please detail your previous experience in managing a digital delivery team with responsibilities for website product management.

2. Where possible, please detail your experience in providing support for CRM functions within an organisation.

Please note, only applicants who apply online and include the requested documentation will be considered for this position, unless otherwise discussed.

To be eligible to apply for this position, applicants must have existing Australian work rights. 

Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential, and applicants will be informed of the result. 

Applications will not be accepted from recruitment agencies.

Job Status : Full-Time, Temporary (7-month parental leave cover)

Salary : Base salary of $140,441 per annum, plus 10.5% superannuation contributions

Position No: SOH2198

Applications Close: Thursday 6th July 2023, 11:59pm

Role Enquiries: Hayley at

Technical Enquiries: Jobs NSW Helpdesk on 1800 562 679

Location

Sydney Region-Sydney City

Work Type

Full-time

Number of Positions

1Total Remuneration Package:Base salary of $140,441 per annum, plus 10.5% superannuation contributions.ContactHayley [email protected]

Closing Date

06-Jul-2023, 9:59:00 AM

Job Category

Performing arts

Organisation

Sydney Opera House