Project Coordinator

Job Description

Location: Perth (Onsite)

In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

Computershare is a global financial administration company, employing over 12,000 people around the world. We provide services in over 20 countries to more than 16,000 clients and 75 million customers. Computershare is built on our share registry business and has expanded into employee equity plans, stakeholder communications, corporate governance, fund services, class action administration, deposit protection and most recently mortgage servicing.

Issuer Services is the division within Computershare responsible for providing administrative services to Issuer Services clients and their individual security holders.

A role you will love

There are increasing demands and dynamic changes that occur during the busy, concentrated period of the meetings season. The Project Coordinator is expected to balance a fair and reasonable workload during the peak season when they are dealing with multiple clients, at the same time utilising the specialised knowledge gained in the department to maintain the service levels expected from clients and Computershare.

Due to the changing nature of the business, the Project Coordinator is expected to be flexible in taking on other departmental or company tasks as required.

The Project Coordinator must follow all relevant company policies and procedures, whilst dealing with the relevant stakeholders to ensure client requirements and expectations are met.

Some of your key responsibilities will include:

• Responsible for liaison with clients, internal stakeholders to prepare and manage the dispatch of documentation and digital communications to our client's securityholders along with organising all tasks associated with the meeting set up, planning and attendance at the meeting, determination of proxy processing rules, client reporting, and responsibilities on the day of the meeting.
• Represent the state as subject matter expert for all meeting related items
• Work with the national team to identify and implement process improvements and efficiencies
• Collaborate and support team members during peak season to ensure accurate and timely delivery of all client meeting requirements

What will you bring to the role?

You will possess the ability to quickly learn and take on new processes, and thrive in a fast-paced environment.

• Excellent written and verbal communication skills to interact with external stakeholders including clients, intermediaries, and build relationships internally with other teams
• A high level of attention to detail and accuracy to complete thorough checks of all work and to deliver every project to the highest level of quality
• Exceptional customer service skills and strong administrative skills with an ability to follow checklists and procedures
• Demonstrated ability to work under pressure and be flexible (working hours) to meet deadlines.
• Good problem-solving skill to analyse the situations and provide solutions to customers
• Resilient and composed under pressure, proactive, self-motivated, take ownership/responsibility for own work

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.